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Visa

Senior Manager – Compliance Quality Assurance

Visa

. Oversee, develop, deliver, and maintain Currencycloud’s Quality Assurance methodology and procedures .

Posted 10/9/2026full-timePasay • PhilippinesSeniorWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in Quality Assurance methodologies and compliance processes within financial services, with a strong focus on AML and financial crime regulations. Proven ability to lead and develop teams while ensuring effective communication and collaboration across diverse environments.

Highest-signal resume keywords
Quality Assurance MethodologyAML ComplianceTeam ManagementRegulatory ComplianceFinancial Crime Legislation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Quality AssuranceRisk ManagementQA TestingCompliance MonitoringSampling MethodologyOperational Knowledge of UK RegulationsFinancial Services ExperienceCross-Border Payments KnowledgeDocument ManagementData Analysis
Soft Skills
Attention to DetailClear CommunicationTeam PlayerOrganizational SkillsInitiative
Certifications & Qualifications
ICAACAMS
Industry Keywords
Financial Crime CompliancePayment Services RegulationsCriminal Finances ActQuality Assurance ExecutionCompliance Leadership

About the role

Key responsibilities & impact
  • Oversee, develop, deliver, and maintain Currencycloud’s Quality Assurance methodology and procedures
  • Support the Visa Director of Quality Assurance Compliance with development and implementation of QA processes monitoring financial crime compliance operations
  • Lead, manage, and develop a team located in the Philippines
  • Manage and lead monthly Currencycloud QA execution
  • Train and mentor the Currencycloud QA team as a subject matter expert
  • Ensure effective communication and collaboration across time zones and cultures
  • Own QA documents and workbooks, including methodology, desktop procedures, monthly workbook templates, and results decks
  • Lead projects enhancing QA, including expanding QA to additional compliance processes and improving sampling methodology
  • Collaborate with peer QA functions on cross-functional initiatives
  • Prepare and present monthly QA results to senior compliance leadership and process owners
  • Share findings, themes, and root causes with compliance leadership and process owners
  • Maintain relationships with senior compliance leadership, process owners, and Visa QA peers
  • Support responses to internal and external stakeholder information requests, including auditors and regulators
  • Execute QA testing for Currencycloud compliance processes and establish themes and root causes
  • Monitor financial crime legislation and regulation in jurisdictions where Currencycloud is authorized to provide financial services
  • Support regulatory compliance projects and promote team culture and Visa leadership principles
  • Maintain records concerning testing, changes, and rationales

Requirements

What you’ll need
  • Strong detailed understanding of quality assurance and core risk-management pillars around AML and financial crime
  • Recognized compliance and/or audit qualification (ICA, ACAMS or similar) and/or relevant degree-level education
  • Excellent operational knowledge of UK regulations and legislation, including the Payment Services Regulations and Criminal Finances Act
  • Strong team-player attitude, attention to detail, organization, and initiative
  • Clear communication skills and high standard of written English
  • Team management experience, ideally with domestic and international direct reports
  • At least 5 years’ Quality Assurance experience within Financial Services or a cross-border payments institution (preferred)
  • Ability to work flexibly and respond to changing priorities (preferred)
  • Ability to work independently and multitask (preferred)

Benefits

Comp & perks
  • Hybrid work arrangement
  • At least 3 days in office
  • Visa EEO protections and consideration consistent with applicable law