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Senior Manager, Payment Ecosystem Risk & Compliance
Visa. Lead a team of compliance and risk professionals executing investigations, monitoring, remediation, and enforcement activities across Visa Rules and ecosystem risk programs .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in compliance and risk management, with a strong focus on leading investigations, program performance, and strategic initiatives. Proven ability to build relationships and drive collaboration across diverse teams and stakeholders in regulated environments.
Highest-signal resume keywords
Compliance Program ManagementRisk ManagementInvestigative LeadershipData AnalysisPeople Leadership
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Compliance ReviewsInvestigationsEnforcement ActionsOperational ImprovementsData-Driven InsightsRisk AssessmentProgram Performance ManagementAnalytical SkillsProblem-SolvingNegotiation
Soft Skills
Relationship BuildingCollaborationCoachingCommunicationPresentation Skills
Tools & Technologies
Microsoft ExcelMicrosoft PowerPointTableauPower BI
Certifications & Qualifications
Risk Management CertificationCompliance CertificationAudit CertificationFraud CertificationProject Management Certification
Industry Keywords
Payments EcosystemFinancial ServicesBankingRegulatory ComplianceEcosystem ProtectionCard PaymentsACHPush PaymentsCompliance FrameworksRegulatory Requirements
Tech Stack
Tools & technologiesTableau
About the role
Key responsibilities & impact- Lead a team of compliance and risk professionals executing investigations, monitoring, remediation, and enforcement activities across Visa Rules and ecosystem risk programs
- Oversee complex investigations, compliance reviews, client engagements, enforcement actions, corrective action plans, and escalation decisions
- Drive compliance outcomes through client engagement, negotiation, remediation, and enforcement strategies
- Manage program performance through reporting, data-driven insights, and analytics
- Identify trends, emerging risks, and improvement opportunities
- Lead multiple compliance programs, investigations, and strategic initiatives simultaneously
- Serve as a key advisor on Visa Rules, compliance requirements, risk management, and enforcement approaches
- Build relationships with Clients, Account Executives, Client Services, Risk, Rules & Compliance, Legal, and regional stakeholders
- Develop and execute compliance strategies, annual operating plans, program enhancements, and operational improvements
- Evaluate compliance trends, enforcement outcomes, industry developments, and emerging risks
- Lead, coach, and develop a high-performing team
- Support organizational change, process optimization, automation, and technology-enabled initiatives
- Partner with senior leadership to escalate and resolve complex business, regulatory, operational, and reputational risks
Requirements
What you’ll need- 8 or more years of relevant work experience with a Bachelor’s Degree, or at least 5 years of experience with an Advanced Degree, or 2 years of work experience with a PhD
- 8+ years of experience in payments, financial services, banking, risk management, compliance, investigations, audit, consulting, or a related field
- Experience leading teams, programs, or complex initiatives
- Experience managing compliance, risk, investigative, enforcement, or operational programs within regulated or highly controlled environments
- Ability to assess risk, exercise sound judgment, and resolve complex business, operational, and regulatory issues
- Experience leading cross-functional initiatives and influencing stakeholders in a global, matrixed organization
- Strong analytical, investigative, problem-solving, written, verbal, and presentation skills
- People leadership experience, including coaching, talent development, and performance management
- Strong program and operational management capabilities
- Experience with Microsoft Excel and PowerPoint
- Ability to build effective relationships and drive collaboration across functions, regions, and cultures
- Fluency in English required
- Preferred: deep knowledge of the payments ecosystem, including card payments, ACH, push payments, network operating rules, compliance frameworks, and regulatory requirements
- Preferred: experience with Visa or a payment network, financial institution, regulatory body, consulting firm, or financial services organization
- Preferred: experience leading large-scale compliance, risk, investigations, enforcement, or ecosystem protection programs across multiple regions and cultures
- Preferred: experience with operational improvements, automation, analytics, technology-enabled solutions, large datasets, Tableau, or Power BI
- Professional certifications in risk, compliance, audit, fraud, governance, or project management are a plus
- Additional language capabilities and international business experience are advantageous
- Ability to travel 5–10% of the time
Benefits
Comp & perks- Potential bonus and equity
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k)
- FSA/HSA
- Life Insurance
- Paid Time Off
- Wellness Program
- Hybrid work arrangement