Senior Manager, Risk

Visa

. Identify, shape, and convert new consulting opportunities for Visa Disputes Optimization .

Posted 10/28/2026full-timeAshburn • Virginia • United StatesSenior💰 $138,600 - $222,300 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in dispute management and optimization strategies, with a strong focus on developing executive-level recommendations and ROI-driven business cases. Proven ability to engage with clients and drive revenue growth through strategic consulting and collaboration across various teams.

Highest-signal resume keywords

Dispute Management ExpertiseClient-Facing ExperienceAnalytical AcumenRevenue Growth StrategiesPayments Industry Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

DisputesChargebacksRisk OperationsROI ModelingConsulting MethodologiesGo-To-Market StrategiesSales NarrativesEmerging TechnologiesAISmart Workflows

Soft Skills

Excellent CommunicationStorytellingCollaborationSelf-MotivatedResults-Oriented

Industry Keywords

PaymentsFinancial ServicesFintechManagement ConsultingClient Relationships

About the role

Key responsibilities & impact

Identify, shape, and convert new consulting opportunities for Visa Disputes Optimization
Partner with Visa account teams, product leaders, and client stakeholders to develop strategic engagements
Expand client relationships and identify sell-on opportunities
Develop executive-level recommendations and position additional VCA capabilities
Develop consulting offerings, thought leadership, methodologies, and go-to-market strategies
Build ROI-driven business cases and sales narratives
Identify opportunities involving emerging technologies, AI, smart workflows, and scalable delivery models
Connect dispute engagements to fraud, authorization, product, implementation, analytics, and strategy consulting initiatives
Collaborate across consulting, product, data, and account management organizations
Advise clients on dispute management, operations, and optimization strategies
Serve as a trusted advisor delivering actionable recommendations and measurable business impact

Requirements

What you’ll need

8+ years of relevant work experience with a bachelor's degree OR at least 5 years of experience with an Advanced Degree (e.g., Master's, MBA, JD, MD) OR 2 years of work experience with a PhD OR 11+ years of relevant work experience
Demonstrated expertise in disputes, chargebacks, or post-transaction risk/operations
Experience in payments, financial services, fintech, or management consulting
Proven ability to commercialize solutions and drive revenue growth
Experience partnering across sales, product, and delivery teams
Strong client-facing experience, including opportunity shaping and executive presentations
Ability to engage credibly with client leaders across risk, operations, and servicing functions
Strong analytical and financial acumen, including ROI modeling
Self-motivated, results-oriented, and able to manage multiple priorities
Excellent communication, storytelling, and collaboration skills
Willingness to travel 5-10% of the time

Benefits

Comp & perks

Medical
Dental
Vision
401(k)
FSA/HSA
Life Insurance
Paid Time Off
Wellness Program
Potential bonus
Equity
Potential sales incentive payments