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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in product management and technical consulting, with a strong focus on API-based SaaS products and payment processing infrastructure. Fluent in Japanese and English, capable of translating client needs into actionable product requirements while managing expectations across diverse teams.
Highest-signal resume keywords
Product ManagementTechnical ConsultingAPI TestingBilingual CommunicationSolution Architecture
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
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Hard Skills
Product ManagementTechnical Product ManagementAPI TestingSolution ArchitectureSystem SpecificationsSaaS ProductsEnhancement RequestsProduct RoadmapsSoftware Development ConceptsPayment Processing Infrastructure
Soft Skills
Verbal CommunicationWritten CommunicationInterpersonal SkillsTeamworkClient Rapport
Certifications & Qualifications
Bachelor’s Degree or Equivalent
Industry Keywords
Payment TechnologyDigital CommerceGlobal EnvironmentClient ServicesImplementation
About the role
Key responsibilities & impact- Own all Acceptance Solutions products and initiatives for a specific flagship client, from needs assessment and product intake through launch and ongoing improvement
- Assess and prioritize enhancement, customization, and product intake requests based on client value, strategic fit, feasibility, risk, and roadmap impact
- Translate client needs into product requirements, use cases, success criteria, and recommendations for local, regional, and global teams
- Serve as a technical product specialist and trusted consultant for clients and internal stakeholders, including sales, implementation, and client services
- Facilitate product and feature development by coordinating decisions, dependencies, expectations, and risks across business and technology stakeholders
- Support go-to-market planning and product readiness for new products and capabilities, including internal enablement, client materials, and launch coordination
- Test APIs for new Visa products and features developed by global teams before instructing the client
- Coordinate with Japan business functions and global offices to support client business growth
- Report directly to a Director in Value-Added Services Japan, with a dotted reporting line to the regional Acceptance Solutions team in Singapore
Requirements
What you’ll need- Minimum 10 years of experience in product management, technical product management, IT consulting, systems integration, or a related field, with increasing levels of responsibility
- Demonstrated experience managing technology products, capabilities, enhancement requests, or product roadmaps in a complex global environment
- Strong literacy in system specifications, solution architecture, and API-based SaaS products
- General understanding of software development concepts and languages, with ability to run API tests at minimum
- Fluent in both Japanese and English
- Excellent verbal and written communication and interpersonal skills
- Understanding of payment processing infrastructure is a plus
- Bachelor’s degree or equivalent
- Strong product management judgment balancing client value, commercial priorities, technical feasibility, risk, and long-term product strategy
- Expert-level technical literacy and technical consulting capability with a client-first mindset
- Ability to structure ambiguous enhancement requests into clear requirements, options, decisions, and measurable outcomes
- Ability to manage expectations and influence decisions across local, regional, and global product, technology, sales, implementation, and client services teams
- Curiosity about payment technology, digital commerce, SaaS, APIs, and market developments
- Excellent teamwork skills
- Ability to build client rapport and become a trusted subject matter expert
- Ability to learn independently and manage unexpected demands
- Trustworthy, ethical, and inclusive conduct
Benefits
Comp & perks- Opportunity to create impact at scale and contribute to meaningful challenges
- Skills growth and professional development through impactful work
- Inclusive workplace supporting people’s wellbeing
- Equal employment opportunity protections
- Consideration for applicants with criminal histories consistent with EEOC guidelines and applicable local law