FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading complex, customer-facing software and systems-integration programs, with a strong focus on program and project management, commercial delivery, and stakeholder leadership. Proficient in managing integrated planning, risk, and dependencies while ensuring compliance with security and regulatory requirements.
Highest-signal resume keywords
Program ManagementProject ManagementStakeholder LeadershipCommercial DeliveryBilingual in Spanish and English
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Integrated PlanningRAID ManagementScope ControlBudget ManagementDelivery ReportingChange ManagementTechnical UnderstandingAgile MethodologyPMIPRINCE2
Soft Skills
NegotiationInfluencing Without AuthorityExecutive CommunicationRelationship BuildingProblem Solving
Tools & Technologies
Project Management ToolsGovernance FrameworksDelivery Frameworks
Industry Keywords
Enterprise TechnologySystems IntegrationComplianceRegulatory RequirementsGovernance
About the role
Key responsibilities & impact- Lead complex programs and strategic customer engagements across multiple countries, solutions and workstreams
- Translate business and customer objectives into an executable delivery strategy
- Own the integrated programme plan and delivery approach, aligning milestones, critical paths, dependencies, priorities, resources and capacity
- Directly manage end-to-end project delivery where required, from initiation and planning through design, build, testing, production readiness, go-live and transition to support
- Establish and lead program governance, including executive steering committees, decision papers, programme health reporting, and management of scope, RAID, actions, change and escalation
- Act as a senior point of contact for customer and Visa leadership
- Build trusted relationships, set expectations, negotiate practical outcomes, and translate complex information into clear recommendations and decisions
- Own commercial and financial performance, including Statements of Work, budgets, forecasts, resource consumption, invoicing, scope and financial change, commercial exposure and delivery margin
- Manage programme risks, issues and cross-functional dependencies, including recovery plans for at-risk projects
- Oversee hosted and on-premise delivery, ensuring infrastructure, integration, data, security, compliance, regulatory, testing and production-readiness requirements are addressed
- Champion customer value and delivery capability while coaching Project Managers and improving PMO standards, tools and ways of working
- Provide program-level leadership across multiple concurrent customer projects and workstreams
- Travel to customer locations for executive governance, project kick-offs and key program milestones
Requirements
What you’ll need- Proven experience leading complex, customer-facing software or systems-integration programs and projects, ideally within enterprise technology environments and across multiple workstreams, teams or locations
- Strong program and project management capability, including integrated planning, RAID and dependency management, critical-path oversight, scope and change control, delivery reporting and recovery planning
- Experience coordinating commercial, product, engineering, data science, implementation, support, supplier and customer stakeholders across systems, interfaces, infrastructure, data, security, testing and deployment
- Commercial delivery experience, including working with contracts and Statements of Work, identifying and controlling scope change, managing budgets and forecasts, and delivering against commercial commitments
- Strong customer and stakeholder leadership, with the confidence to set expectations, influence without authority, facilitate executive forums, negotiate practical outcomes, provide constructive challenge and lead difficult delivery conversations with senior, technical and non-technical audiences
- Ability to operate with autonomy and sound judgement, bringing structure, clarity and direction to ambiguous or complex delivery situations
- Sufficient technical understanding to engage credibly with delivery teams, challenge assumptions and translate technical issues into clear impacts on scope, schedule, cost, risk, quality and customer outcomes
- Experience delivering hosted and on-premise enterprise software within environments subject to formal security, compliance, regulatory, governance and change-management requirements
- Working knowledge of recognised project and program management approaches, such as PMI, PRINCE2 and Agile, with the judgement to apply proportionate controls based on the delivery context
- Fluency in Spanish and English
- Willingness and ability to travel to customer locations for executive governance, project kick-offs and key delivery milestones
- At least 3 days in office
Benefits
Comp & perks- Medical
- Dental
- Vision
- Pension
- Life Insurance
- Annual Leave
- Wellness Program
- Potential bonus
- Potential equity
- Travel to customer locations for executive governance, project kick-offs, and key program milestones