Staff Systems Engineer, Collaboration Platforms, AI

Visa

. Serve as a technical and product subject matter expert for Microsoft Teams and the broader Microsoft 365 ecosystem .

Posted 10/22/2026full-timeUnited StatesLead💰 $133,300 - $251,100 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Microsoft Teams and the Microsoft 365 ecosystem, with a strong focus on developing and implementing AI-powered collaboration solutions, platform integrations, and governance processes. Proven ability to drive adoption of innovative technologies and translate business needs into scalable platform capabilities.

Highest-signal resume keywords

Microsoft Teams ExpertiseAI-Powered Capabilities DevelopmentPlatform Integration and AutomationAnalytics and ObservabilityCollaboration Platform Governance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

API DevelopmentAutomation FrameworksWorkflow TechnologiesEnterprise Application EcosystemsAI Agent Lifecycle ManagementObservability PracticesScriptingSolution Architecture PrinciplesMicrosoft 365Power Platform

Soft Skills

Analytical SkillsCommunication SkillsStakeholder EngagementProblem-Solving SkillsAdaptability

Tools & Technologies

Microsoft 365Microsoft TeamsAzure ServicesPower PlatformCopilot

Certifications & Qualifications

MS-700MS-721Azure CertificationPower Platform CertificationCopilot Certification

Industry Keywords

Collaboration PlatformsEnterprise CollaborationDigital WorkplaceLifecycle ManagementOperational Best Practices

Tech Stack

Tools & technologies

AzureCloud

About the role

Key responsibilities & impact

Serve as a technical and product subject matter expert for Microsoft Teams and the broader Microsoft 365 ecosystem
Own and help define the collaboration platform roadmap
Design and implement platform integrations, APIs, automation workflows, extensibility solutions, and custom collaboration capabilities
Develop custom Teams applications, workflow solutions, and platform enhancements
Identify opportunities to leverage AI, automation, and intelligent workflows across collaboration platforms
Develop, test, govern, and deploy AI agents that automate workflows and improve productivity
Establish lifecycle management and governance processes for AI agents, Teams applications, bots, and platform extensions
Drive adoption of Microsoft Copilot, AI-powered collaboration capabilities, intelligent meeting experiences, and future workplace innovations
Define and implement observability, operational intelligence, analytics, and reporting capabilities across Microsoft Teams Rooms and collaboration services
Monitor industry trends, vendor roadmaps, competitive offerings, and emerging technologies
Develop proofs of concept, pilot programs, and innovation initiatives
Partner with voice, events, and workplace technology teams to advance AI-enabled experiences
Collaborate with Security, Infrastructure, Workplace Technology, Digital Product, and End User Computing teams
Act as an engineering escalation point for complex collaboration platform challenges and emerging technology opportunities

Requirements

What you’ll need

5+ years of relevant work experience with a Bachelor’s Degree OR at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) OR 0 years of work experience with a PhD OR 8+ years of relevant work experience
Strong systems engineering experience supporting enterprise platforms and services
Experience with APIs, platform integrations, automation frameworks, workflow technologies, scripting, or enterprise application ecosystems
Familiarity with cloud platforms, modern collaboration technologies, observability practices, analytics platforms, and solution architecture principles
Experience evaluating, implementing, developing, or governing AI-powered capabilities, conversational agents, enterprise bots, Copilot experiences, intelligent automation, or digital assistants
Experience supporting the full lifecycle of AI agents, bots, applications, or platform extensions
Experience defining roadmaps, evaluating emerging technologies, or influencing platform strategy within enterprise technology environments
Experience with analytics, observability, telemetry, monitoring, operational intelligence, or service-health platforms
Experience with Microsoft 365, Microsoft Teams, Power Platform, Azure services, or comparable enterprise collaboration ecosystems is preferred but not required
Ability to translate business needs into scalable platform capabilities and user experiences
Strong analytical, communication, stakeholder engagement, and problem-solving skills
Curiosity, adaptability, and passion for learning emerging technologies
Experience supporting, engineering, or advancing enterprise collaboration, productivity, workplace technology, communications, or digital workplace platforms
Knowledge of collaboration platform governance, security, compliance, lifecycle management, AI governance, and operational best practices
Microsoft certifications such as MS-700, MS-721, Azure, Power Platform, Copilot, or equivalent certifications are preferred
Ability to work in the office at least 3 days per week
Ability to travel 5–10% of the time

Benefits

Comp & perks

Medical
Dental
Vision
401(k)
FSA/HSA
Life Insurance
Paid Time Off
Wellness Program
Potential bonus
Equity
Sales incentive payments (if applicable)