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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in instructional design and curriculum development, utilizing adult learning theory and methodologies such as ADDIE and SAM. Proficient in developing diverse training formats and managing learning programs while ensuring alignment with compliance and regulatory standards.
Highest-signal resume keywords
Instructional DesignELearning Authoring ToolsProject ManagementAdult Learning TheoryTraining Evaluation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Instructional DesignCurriculum DevelopmentTechnical WritingData-Informed Decision-MakingTraining Evaluation
Soft Skills
AdaptabilityCollaborationStakeholder Management
Tools & Technologies
Articulate 360Adobe CaptivateLearning Management SystemSharePointVideo Production Tools
Certifications & Qualifications
CPTDATD Certification
Industry Keywords
Adult Learning TheoryField Services TrainingCompliancePerformance Support ToolsMicrolearning
About the role
Key responsibilities & impact- Design, develop, and update instructional materials for Field Services, including onboarding curricula, technical/procedural training, and soft skill modules
- Partner with subject matter experts, Field Services leadership, and Operations to identify training needs, gather content, and validate technical and process information
- Apply adult learning theory and instructional design methodologies such as ADDIE and SAM
- Develop training for instructor-led, virtual instructor-led, self-paced eLearning, video, and blended learning programs
- Build and maintain content within the Learning Management System and SharePoint platforms
- Create assessments, knowledge checks, and evaluation tools
- Support new hire onboarding and ongoing skill training for field personnel
- Collaborate with Quality, Compliance, and Operations to align content with policies, procedures, and regulatory requirements
- Gather and analyze learner feedback and performance data to improve training
- Maintain version control and documentation standards
- Stay current on instructional design trends, tools, and technologies, and recommend improvements
Requirements
What you’ll need- Bachelor's degree in Instructional Design, Education, Communications, Organizational Development, or a related field; or equivalent combination of education and experience (typically 4+ years of relevant instructional design/training experience in lieu of a degree)
- 5+ years of experience in instructional design, training development, or a related learning and development role
- 4+ years of experience project managing learning programs
- Demonstrated experience applying instructional design models (e.g., ADDIE, SAM) and adult learning principles
- Proficiency with eLearning authoring tools (e.g., Articulate 360, Adobe Captivate, Synthesia, Scribe, or similar)
- Experience designing training for a field-based, technical, or service-delivery workforce preferred
- Familiarity with video production/editing tools and multimedia development preferred
- Experience with performance support tools, microlearning, or mobile learning design preferred
- Experience creating graphics for training solutions and communication needs preferred
- Certification in instructional design or learning and development (e.g., CPTD, ATD certification) is a plus
- Instructional design and curriculum development
- Adult learning theory and learner engagement strategies
- Technical writing and content simplification
- Project and stakeholder management
- Data-informed decision-making and training evaluation
- Adaptability and comfort working in a fast-paced, evolving environment
Benefits
Comp & perks- Competitive salary and benefits for this full-time salaried role
