Medication Access Specialist

Visante

. Lead the medication intake process and liaise among clinic providers, clinic staff, pharmacies, and patients .

Posted 10/2/2026full-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in medication access processes, including prior authorization, medication reimbursement, and patient assistance programs. Proficient in managing client relationships and collaborating with healthcare providers to ensure effective communication and operational efficiency.

Highest-signal resume keywords

Medication Access ExpertisePrior Authorization ProficiencyHealthcare Revenue Cycle ExperienceCPhT CertificationCoverMyMeds® Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Medication ReimbursementPrior AuthorizationHealthcare CodingPBM AdjudicationDocumentation Accuracy

Soft Skills

Strong JudgmentDecision-Making SkillsClient Relationship SkillsInterpersonal SkillsAnalytical Problem-Solving

Tools & Technologies

EMR SystemsVisante Tracking ToolsOffice SuiteCoverMyMeds®

Certifications & Qualifications

CPhT CertificationState Board of Pharmacy Technician Registration

Industry Keywords

Medication Intake ProcessPatient Assistance ProgramsFinancial AssistanceBenefits InvestigationsHealthcare Providers

About the role

Key responsibilities & impact

Lead the medication intake process and liaise among clinic providers, clinic staff, pharmacies, and patients
Conduct benefits investigations to determine patient coverage, out-of-pocket costs, and available financial assistance
Identify and recommend patient assistance programs, copay cards, grants, or funds
Gather and review documentation for prior authorization submissions
Escalate appeals for coverage denials and coordinate next steps with clinic staff
Communicate with clinics to obtain information and guidance for prior authorization submissions
Conduct patient outreach about medication coverage and financial assistance options
Provide pharmacy recommendations
Communicate coverage determinations and coordinate patient follow-up on behalf of client clinics
Document accurately in client EMR systems and Visante tracking tools
Assist with onboarding and training client-employed medication access specialists
Contribute to process improvements and provide operational feedback to Visante team members and leadership
Complete other duties as assigned

Requirements

What you’ll need

High school diploma or equivalent
Minimum of three years of pharmacy experience in healthcare or with pharmacy providers focused on medication access
Two years of healthcare revenue cycle experience, including medication authorizations and preadmission/precertification processes (preferred)
Expertise in retail pharmacy PBM adjudication, ensuring accurate claim processing and reimbursement
Proficiency in CoverMyMeds® for prior authorization submissions
State Board of Pharmacy Technician registration obtained within 2 months of start date, if applicable based on state requirements
Active CPhT certification through either PTCB or NHA (preferred)
Strong judgment and decision-making skills
Ability to manage competing demands, prioritize tasks, and meet deadlines with urgency
Strong client relationship, interpersonal, and team collaboration skills
Professional and concise verbal and written communication
Expertise in medication reimbursement, prior authorization, and healthcare coding
Analytical and creative problem-solving abilities
Ability to maintain confidentiality and accuracy
Proficiency in Office Suite, including Word, Excel, and PowerPoint

Benefits

Comp & perks

Competitive salary and benefits for this full-time salaried, non-exempt role