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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in SAP Business One delivery management, focusing on team leadership, project execution, and performance improvement. Proven ability to align business objectives with customer needs while driving engagement and satisfaction.
Highest-signal resume keywords
SAP Business One Delivery ManagementCoaching And Team LeadershipCommercial AcumenProject DisciplineBilingualism In French/English
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Delivery ManagementERP Delivery ExperienceUtilization ManagementRevenue ManagementGross Margin PlanningCapacity PlanningForecastingChange Request ManagementRisk ManagementBudget Tracking
Soft Skills
CoachingProblem-SolvingCommunicationRelationship-BuildingPrioritization
Tools & Technologies
Microsoft DynamicsSageEpicorNetSuite
Certifications & Qualifications
MBAFormal Business Education
Industry Keywords
Professional ServicesConsulting LeadershipDelivery TargetsCustomer SatisfactionBusiness Objectives
Tech Stack
Tools & technologiesERP
About the role
Key responsibilities & impact- Lead, coach, and inspire the SAP Business One delivery team
- Drive practice performance by managing utilization, revenue, gross margin, delivery targets, and customer satisfaction
- Shape delivery plans and growth strategies with the leadership team
- Manage forecasting, margin planning, capacity planning, and resource alignment
- Own delivery execution from kickoff to close
- Track scope, budgets, change requests, approvals, risks, and customer commitments
- Align skills, availability, customer needs, project priorities, and business objectives
- Provide direction, coaching, feedback, practical problem-solving, and continuous improvement
- Partner with HR, operations, and cross-functional stakeholders to support team engagement, delivery excellence, and business success
Requirements
What you’ll need- 5–10 years in delivery management, consulting leadership, professional services, or a similar environment
- Ability to coach teams, drive engagement, and improve delivery performance
- Commercial acumen across utilization, revenue, profitability, customer satisfaction, and business goals
- ERP delivery experience, ideally with SAP Business One
- Microsoft Dynamics, Sage, Epicor, or NetSuite experience valued
- Strong project discipline, communication, relationship-building, prioritization, and problem-solving skills
- French/English bilingualism is an additional asset
- MBA or formal business education is an additional asset
Benefits
Comp & perks- Structured onboarding
- Hands-on learning
- Coaching from experienced leaders
- Opportunities to build your career alongside industry and solution experts
- People-first, ambitious, and supportive team culture
- Global team of 400+ experts
- Opportunities to work with a growing global SAP partner