IT Consultant

Vision33

. Provide day-to-day IT system, network, and infrastructure support for a diverse client base throughout the Maritimes .

Posted 10/16/2026full-timeDartmouth • CanadaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in IT system and infrastructure support, with a strong focus on Microsoft technologies, including Azure and Microsoft 365. Proven ability to troubleshoot technical issues while delivering exceptional customer service and collaborating effectively with clients and team members.

Highest-signal resume keywords

Microsoft Azure SupportMicrosoft 365 AdministrationWindows Server ManagementTechnical TroubleshootingClient-Facing Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

IT Infrastructure SupportNetwork AdministrationEnd-User SupportRemote Monitoring SystemsDomain AdministrationSecurity Requirements KnowledgeCloud-Based Infrastructure SupportOn-Premise Infrastructure SupportTechnical DocumentationProblem-Solving

Soft Skills

Excellent Communication SkillsCustomer Service OrientationTeam CollaborationOwnership and AccountabilityTime Management

Certifications & Qualifications

Valid Driver's License

Industry Keywords

SMB IT Network InfrastructureTechnical SupportConsulting RoleClient Requirements GatheringService Request Management

Tech Stack

Tools & technologies

AzureCloud

About the role

Key responsibilities & impact

Provide day-to-day IT system, network, and infrastructure support for a diverse client base throughout the Maritimes
Support hardware and software infrastructure across on-premise and Microsoft Azure environments, focusing on Microsoft technologies
Work directly with clients to gather and document requirements for internal systems, networks, and applications
Troubleshoot and resolve technical issues while providing excellent customer service
Respond to service requests within designated timelines
Maintain accurate records in the ticketing system
Collaborate with team members to resolve client issues and deliver effective solutions
Support internal and external sales efforts as required

Requirements

What you’ll need

3–5 years of experience in a technical support, infrastructure, or consulting role
Relevant post-secondary education or equivalent technical experience
Experience supporting IT infrastructure, including hardware, software, networks, and end-user environments
Hands-on experience with Microsoft 365, Windows Server, Desktop OS, and Azure environments
Experience troubleshooting and supporting on-premise and cloud-based infrastructure
Knowledge of SMB IT network infrastructure, domain administration, security requirements, and end-user equipment
Experience using remote monitoring and alerting systems
Strong problem-solving skills with the ability to prioritize, take ownership, and execute solutions in a timely manner
Excellent written and verbal communication skills with the ability to work directly with clients and collaborate with internal teams
Valid driver’s license without restrictions
Reliable transportation
Comfort and willingness to be primarily client-facing and on-site across HRM and surrounding areas

Benefits

Comp & perks

Full-time permanent employee position
Hybrid work arrangement with time at client locations and the Dartmouth office