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Junior Credit Controller
Vista Global. Manage a portfolio of customer accounts, ensuring funds are collected, accounts reconciled, and queries resolved .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Accounts Receivable and Credit Control, with strong capabilities in customer relationship management, compliance with credit policies, and financial reporting. Proficient in resolving customer disputes and negotiating payment arrangements while maintaining accurate records and supporting continuous improvement initiatives.
Highest-signal resume keywords
Accounts Receivable ManagementCredit ControlCustomer Relationship ManagementMicrosoft Excel ProficiencySAP Accounting Software
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Accounts ReconciliationCash Collection ActivitiesInvoice Query ResolutionCredit-Risk AssessmentData Analysis and ReportingProcess ImprovementPayment NegotiationCustomer Dispute Management
Soft Skills
Strong Communication SkillsRelationship-Building SkillsAbility to Work Under PressureCross-Functional Collaboration
Tools & Technologies
Microsoft Office ApplicationsSAP Accounting Software
Industry Keywords
SOX ComplianceCredit PoliciesFinance Administration
About the role
Key responsibilities & impact- Manage a portfolio of customer accounts, ensuring funds are collected, accounts reconciled, and queries resolved
- Build and maintain positive customer relationships to support payment collection and query resolution
- Monitor customer accounts and support credit-risk assessment
- Investigate, manage, and resolve customer disputes and invoice queries
- Contact customers by phone, email, and other methods to secure overdue invoice payments
- Support negotiation of payment arrangements and repayment plans
- Attend customer meetings alongside senior team members when required
- Allocate incoming cash receipts accurately and daily
- Ensure compliance with credit policies, business processes, and SOX requirements
- Produce and analyse account data and reports for cash collection activities
- Prepare daily, weekly, month-end, and ad hoc management reports
- Identify process-improvement opportunities and support continuous improvement initiatives
- Collaborate with Sales, Customer Service, Finance, and other departments
- Maintain accurate customer records and document collection activities
Requirements
What you’ll need- Previous experience in Accounts Receivable, Credit Control or Finance Administration
- Experience handling customer queries via phone and email
- Strong communication and relationship-building skills
- Ability to work in a highly pressured, dynamic, entrepreneurial environment
- Proficiency in Microsoft Excel and Microsoft Office applications
- Excellent verbal and written communication skills, including cross-functional collaboration
- Prior experience with SAP accounting software is highly beneficial
Benefits
Comp & perks- Permanent full-time employment
- Hybrid work arrangement
- Hands-on learning
- Close collaboration within a supportive global community
- Autonomy and responsibility from day one
- Opportunities to improve processes and drive meaningful change