Call Center Donor Scheduler

Vitalant

. Enhance the donor experience by providing excellent customer service .

Posted 10/6/2026full-timeUnited StatesJunior💰 $16 - $17 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills to enhance donor experiences while effectively managing donor scheduling and implementing innovative recruitment strategies. Capable of training and onboarding new hires to ensure a knowledgeable team.

Highest-signal resume keywords

Customer Service ExperienceDonor Scheduling ManagementTraining and OnboardingRecruitment Strategy ImplementationProficient Computer Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Excellent Customer ServiceCollaborationEngagement

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

Donor ExperienceEligibility RequirementsDonation Requirements

About the role

Key responsibilities & impact

Enhance the donor experience by providing excellent customer service
Collaborate on specialized calling projects, including conversion calls, reminder calls, and engaging first-time donors
Support blood centers by implementing innovative recruitment strategies
Manage donor scheduling
Offer expertise on eligibility and donation requirements
Contribute to onboarding new hires
Conduct refresher training for new and existing staff

Requirements

What you’ll need

High School Diploma or GED required
Six months experience in customer service
Two years of customer service experience preferred
Proficient computer skills

Benefits

Comp & perks

Medical, dental, and vision insurance
401K + 5% company match
Tuition assistance up to $5k per year
Free basic life and AD&D insurance
Free short-and-long-term disability insurance
Paid time off
Employee Resource Groups
Recognition and perks