eCommerce Specialist

VitalSource

. Coordinate performance tracking and analyze KPI measures and tracking data .

Posted 10/8/2026full-timeRemote • United StatesJuniorMid-Level💰 $78,500 - $82,500 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in eCommerce performance analysis, leveraging data from sales, web, and marketing to drive improvements in conversion and customer retention. Proficient in using BI tools to build dashboards and present insights to stakeholders.

Highest-signal resume keywords

ECommerce Performance AnalysisConversion And Funnel AnalysisBI And Reporting ToolsCustomer SegmentationSEO Tools And Best Practices

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalysisKPI TrackingPerformance ImprovementSales Performance OptimizationCustomer Retention Strategies

Soft Skills

Cross-Functional CommunicationStakeholder Alignment

Tools & Technologies

LookerTableauPower BIExcelGoogle Analytics 4

Industry Keywords

ECommerceDigital MarketingSEOCustomer Relationship ManagementAI-Powered Analytics

Tech Stack

Tools & technologies

Tableau

About the role

Key responsibilities & impact

Coordinate performance tracking and analyze KPI measures and tracking data
Identify drivers behind performance trends and opportunities to improve efficiency, effectiveness, and scale across the eCommerce system
Analyze large, complex datasets across sales, web, marketing, and catalog sources
Build a unified view of eCommerce performance
Identify, quantify, and prioritize issues and opportunities across disparate data sources
Present clear findings and narratives to senior leadership and cross-functional audiences
Improve site search discoverability
Monitor and report on organic search performance to guide SEO strategy
Build and manage customer segments to grow LTV and repeat purchase
Use seasonal and segment-level sales trends to inform promotional planning
Partner with Analytics, Product, Marketing, and Customer Success
Build and maintain dashboards and reporting workflows
Leverage AI-powered tools to work efficiently and surface insights faster
Perform other duties as assigned

Requirements

What you’ll need

2–4 years of experience in eCommerce, digital marketing, or a related field
Experience with conversion and funnel analysis, and using findings to implement improvements that improve sales performance
Working knowledge of eCommerce sales drivers: conversion, AOV, traffic channels, catalogue quality, and customer retention
Proficiency with BI and reporting tools, such as Looker, Tableau, Power BI, and Excel
Experience working across web, sales, marketing, and catalogue data sources to build a cohesive view of business performance
Strong cross-functional communication and stakeholder alignment skills
Preferred: Experience with Google Analytics 4 and/or Google Ads
Preferred: Familiarity with SEO tools and best practices, such as Search Console, SEMrush, and Ahrefs
Preferred: Experience with customer segmentation or CRM/marketing platforms
Preferred: Familiarity with AI-powered analytics or productivity tools, such as Copilot, ChatGPT, and AI-assisted BI features

Benefits

Comp & perks

Competitive base salary and a strong variable component
Medical, Vision, Dental, Life, Disability, Critical Illness, Accident, FSA, HSA, ID Protection, Pet and Legal Insurance
401K match up to 5%
12 weeks of paid parental leave
Tuition reimbursement program
4 weeks’ vacation
12 sick days
11 company holidays
3 personal days
Flexible work schedules
Remote capabilities (by team)
Casual dress
Fitness challenges and rewards