VitalSource

General

• Monitor retail demand signals and catalog health to identify gaps in availability, rights, pricing, metadata, or content files
• Develop and maintain dashboards and workflows tracking products entering and exiting retail catalogs
• Surface issues impacting visibility, availability, or customer experience
• Identify and resolve metadata issues affecting product discoverability, feed delivery, and search placement across Google and retail partners
• Optimize metadata to improve onsite search and SEO performance
• Coordinate with publishers, providers, and internal teams to secure required rights, pricing, or content
• Draft and send targeted outreach to publishers and partners regarding catalog gaps, metadata corrections, and content needs
• Partner with Product, Sales, and Customer Success to improve catalog quality and operational efficiency
• Develop scalable cataloging standards, monitoring processes, and metadata best practices
• Build familiarity with data and inventory flows through the product landscape
• Research competitive pricing and identify coverage gaps and new opportunities
• Track market trends and surface emerging insights and competitive intelligence
• Analyze catalog data to quantify sales opportunities, including cross-sell and upsell patterns

Retail Catalog Optimization Specialist

Paralegal

• Triage and route incoming legal requests, assessing urgency, complexity, and escalation needs
• Manage the full contract lifecycle, including intake, preparation, routing for review, DocuSign workflows, execution tracking, and post-signature filing
• Create and maintain accurate contract records in the contract management system
• Monitor contract expirations, renewals, and key milestones, proactively alerting stakeholders
• Coordinate administrative tasks for outside counsel engagements, including scheduling, document transmission, invoice tracking, and processing
• Generate initial drafts of routine contracts, templates, and NDAs using AI tools from approved playbooks
• Proofread and refine drafts for legal review
• Prepare preliminary responses to counterparty redlines using AI, flagging deviations from standard terms and issues requiring attorney judgment
• Support legal operations reporting by compiling data on contract cycle times, request volume, and other KPIs using AI tools
• Maintain legal department records across shared systems and ensure organized document management
• Support special projects and cross-functional initiatives as assigned
• Report directly to VitalSource’s General Counsel

Paralegal – Legal Operations

Account Executive

• Build and execute territory plans prioritizing high-potential institutional prospects
• Present territory strategy and results to leadership through the Semi-Annual Business Review
• Develop qualified pipeline through outbound prospecting, referrals, events, campus visits, and coordinated marketing campaigns
• Own the full sales cycle from initial outreach and discovery through demo, proposal, negotiation, and close
• Deliver consultative sales presentations and tailored product demonstrations to institutional stakeholders
• Build pipeline forecasts tied to realistic conversion timelines
• Manage pipeline quality, opportunity progression, and forecast accuracy in Salesforce
• Coordinate cross-functional support from Marketing, Solutions Engineering, Customer Success, Legal, Product, and other partners
• Identify growth opportunities and close expansion deals
• Drive revenue growth for VitalSource’s virtual bookstore and course materials platform among higher education institutions

Account Executive – Central Territory

Engineering Manager

• Lead, mentor, and coach a diverse team of software engineers
• Foster technical and career growth through feedback, performance reviews, and individual development plans
• Participate in building, hiring, and retaining a high-performing engineering team
• Provide architectural guidance and technical oversight for team services
• Collaborate with Product Management to define roadmaps, prioritize work, manage project scope, and ensure timely delivery
• Drive adoption and responsible use of generative AI tools within the team
• Provide AI-assisted development training, support, code review practices, security considerations, and quality gates
• Own the team’s engineering process and enforce software engineering, architecture, security, testing, CI/CD, and operational excellence best practices
• Drive continuous improvement against established metrics
• Ensure delivery of reliable, scalable, secure, performant products and services
• Manage on-call rotations, alerting, monitoring, incident management, post-mortems, and reliability improvements
• Communicate roadmaps, delivery goals, impediments, and issues to stakeholders
• Coordinate with engineering leadership to integrate, deploy, and operate services
• Address cross-team technical issues and guide broader technical solutions and standards
• Contribute hands-on to architectural design, technical reviews, and occasional coding

Retail Catalog Optimization Specialist

Paralegal – Legal Operations

Account Executive – Central Territory

Manager, Engineering – Launch