Paralegal – Legal Operations

VitalSource

. Triage and route incoming legal requests, assessing urgency, complexity, and escalation needs .

Posted 9/29/2026full-timeRaleigh • North Carolina • United StatesMid-LevelSenior💰 $81,000 - $87,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing the contract lifecycle, including intake, preparation, and execution tracking, while utilizing AI tools for drafting and legal review. Proficient in maintaining organized legal records and supporting legal operations through data compilation and reporting.

Highest-signal resume keywords

Contract Lifecycle ManagementDocuSign ExperienceAI-Assisted Legal ToolsParalegal CertificateIn-House Corporate Legal Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Contract ManagementLegal Document DraftingProofreadingData CompilationContract Expiration Monitoring

Soft Skills

Attention to DetailOrganizational SkillsCommunication Skills

Tools & Technologies

DocuSignContract Lifecycle Management SoftwareAI Tools

Certifications & Qualifications

ABA-Approved Paralegal Certificate

Industry Keywords

EdTechSaaSLegal Operations

About the role

Key responsibilities & impact

Triage and route incoming legal requests, assessing urgency, complexity, and escalation needs
Manage the full contract lifecycle, including intake, preparation, routing for review, DocuSign workflows, execution tracking, and post-signature filing
Create and maintain accurate contract records in the contract management system
Monitor contract expirations, renewals, and key milestones, proactively alerting stakeholders
Coordinate administrative tasks for outside counsel engagements, including scheduling, document transmission, invoice tracking, and processing
Generate initial drafts of routine contracts, templates, and NDAs using AI tools from approved playbooks
Proofread and refine drafts for legal review
Prepare preliminary responses to counterparty redlines using AI, flagging deviations from standard terms and issues requiring attorney judgment
Support legal operations reporting by compiling data on contract cycle times, request volume, and other KPIs using AI tools
Maintain legal department records across shared systems and ensure organized document management
Support special projects and cross-functional initiatives as assigned
Report directly to VitalSource’s General Counsel

Requirements

What you’ll need

4+ years as a paralegal or legal assistant
Demonstrated experience administering contract lifecycle processes, including DocuSign or equivalent e-signature platforms
Experience with contract lifecycle management (CLM) software preferred, such as Ironclad, ContractPodAI, Conga or similar
Associate's or Bachelor's degree in Paralegal Studies, Legal Studies, or related field
Comfort with AI-assisted legal tools
In-house corporate legal experience preferred
ABA-approved Paralegal certificate preferred
Familiarity with EdTech, SaaS, or technology adjacent industries preferred

Benefits

Comp & perks

Competitive base salary and a strong variable component
Medical, Vision, Dental, Life, Disability, Critical Illness, Accident, FSA, HSA, ID Protection, Pet and Legal Insurance
401K match up to 5%
12 weeks of paid parental leave
Tuition reimbursement program
4 weeks’ vacation
12 sick days
11 company holidays
3 personal days
Flexible work schedules and remote capabilities (by team)
Casual dress
Fitness challenges and rewards