Medical Office Registrar

Vitruvian

. Perform front-end functions including customer service, telephone management, scheduling, registration, co-pay collections, time-of-service account management, coding review, charge entry, and cash and end-of-day closure procedures .

Posted 10/2/2026full-timeOotlewah • Tennessee • United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in front-end functions including customer service, scheduling, and financial management within a healthcare setting. Proficient in medical procedural coding and cash control, with strong communication and teamwork skills.

Highest-signal resume keywords

Medical Procedural Coding (CPT/ICD10)Customer Service SkillsCash Control ManagementMedical Software ProficiencyTyping Skills (40 WPM)

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Medical Procedural CodingCharge EntryInsurance VerificationCash ManagementCo-Pay CollectionTime-of-Service Account ManagementCoding ReviewClaims SubmissionFinancial ArrangementsPatient Account Management

Soft Skills

Excellent Communication SkillsTeamworkCustomer Satisfaction Focus

Tools & Technologies

AthenaMedical Software ProgramsPC Skills

Industry Keywords

Front-Desk ExperiencePatient DemographicsFinancial Data VerificationPatient Balance ReportsPhysician Practice

About the role

Key responsibilities & impact

Perform front-end functions including customer service, telephone management, scheduling, registration, co-pay collections, time-of-service account management, coding review, charge entry, and cash and end-of-day closure procedures
Ensure provider schedules are appropriately populated
Respond to telephones according to established protocols
Verify patient demographic, clinical, and financial data before or during each visit
Obtain relevant documents and current insurance cards
Verify insurance eligibility and obtain authorizations when necessary
Collect required payments and make financial arrangements as appropriate
Perform timely charge entry and review encounters for appropriate procedural coding
Manage cash drawers and post cash to patient accounts
Manage patient-responsible account balances at the time of service
Correct assigned claims edits for expedient submission to carriers
Assist in working patient balance reports and perform additional assigned duties
Collaborate with patients, physicians, staff members, and management while supporting patient satisfaction and accurate front-end processing

Requirements

What you’ll need

Completion of a high school diploma
1–5 years of relevant front-desk and customer-related experience, preferably within a physician practice
Demonstrated competency with medical procedural coding (CPT/ICD10)
Working knowledge of medical software programs and PC skills
Experience with Athena is a plus
Excellent customer service skills
Good written and verbal communication skills
Ability to work in a team environment
Demonstrated competency with cash controls
Typing skills of at least 40 WPM

Benefits

Comp & perks

Support for the growth, success, and well-being of every team member
Meaningful career where you’re valued, inspired, and supported
Full-time employment