Vitruvian

Registrar

• Perform front-end functions including customer service, telephone management, scheduling, registration, co-pay collections, time-of-service account management, coding review, charge entry, and cash and end-of-day closure procedures
• Ensure provider schedules are appropriately populated
• Respond to telephones according to established protocols
• Verify patient demographic, clinical, and financial data before or during each visit
• Obtain relevant documents and current insurance cards
• Verify insurance eligibility and obtain authorizations when necessary
• Collect required payments and make financial arrangements as appropriate
• Perform timely charge entry and review encounters for appropriate procedural coding
• Manage cash drawers and post cash to patient accounts
• Manage patient-responsible account balances at the time of service
• Correct assigned claims edits for expedient submission to carriers
• Assist in working patient balance reports and perform additional assigned duties
• Collaborate with patients, physicians, staff members, and management while supporting patient satisfaction and accurate front-end processing

Medical Office Registrar