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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in payroll processing, benefits administration, and reconciliation, with a strong understanding of HCM systems and compliance with State and Federal regulations. Proficient in managing employee benefit inquiries and providing technical support across various platforms.
Highest-signal resume keywords
Payroll ProcessingBenefits AdministrationOracle HCM SystemADP Payroll SystemsMathematical Aptitude
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Payroll ReconciliationBenefits Deduction ProcessingHSA ManagementFSA ManagementDCAP ManagementOpen Enrollment Audits401(k) Contributions ProcessingExcel ProficiencyOracle KnowledgeBswift Administration
Soft Skills
Detail-OrientedEffective CommunicationPersonable InteractionMulti-TaskingFlexibility
Tools & Technologies
Vera Ticketing SystemUnion Bank WebsiteMicrosoft ExcelMicrosoft WordMicrosoft PowerPointMicrosoft Outlook
Industry Keywords
Human ResourcesPayrollBenefitsState RegulationsFederal Regulations
Tech Stack
Tools & technologiesOracle
About the role
Key responsibilities & impact- Process and review payroll deductions from benefits vendor and participant changes into the payroll system
- Reconcile between vendors to ensure payroll deduction accuracy
- Monitor and troubleshoot status changes, terminations, and new hires in the HCM system to ensure accurate downstream feeds
- Handle benefits questions from the Payroll Department and People Operations
- Provide technical assistance to resolve system problems
- Process and reconcile benefits deductions against the payroll system
- Assist with Open Enrollment pre/post audits
- Reconcile and maintain HSA, FSA, and DCAP benefit plans against payroll and benefit systems
- Administer, reconcile, and manage life events and dependent verification
- Provide backup support for life insurance billing and plan processing
- Prepare billing and team lead for the Commuter Benefits Program
- Prepare and process Schwab 401(k) contributions for outside clients, if supporting Retirement Plan Administration
- Collaborate with Finance on Schwab payment reconciliation
- Manage manual checks and wires for physician contributions
- Troubleshoot website issues with Union Bank
- Answer participant questions through the Vera ticketing system, phone, or email
- Advise employees on benefit options and determine the best plan for each participant
- Research and troubleshoot client questions and problems in Oracle, ADP, Bswift, and outside vendor systems
Requirements
What you’ll need- 1-3 years of experience in Human Resources, Payroll, or Benefits required
- Bachelor’s degree in Business Administration or Finance required
- Mathematical and finance aptitude required
- Detail-oriented and able to multi-task in a fast-paced environment
- Knowledge of Oracle HCM system, ADP Payroll systems, and Bswift Benefits administration platform or equivalent preferred
- Basic knowledge of principles, standards, and accepted practices related to benefit plans
- Ability to express ideas and convey information effectively in verbal and written form
- Able to take detailed and complete meeting minutes
- Personable and able to speak to various employees and physicians regarding benefit plans
- Proficient in basic math principles
- Understand and interpret State and Federal regulations for all benefit plans
- Ability to maintain flexibility, cooperation, and participation cross-organizationally
- Intermediate to advanced MS Excel, Word, PowerPoint, and Outlook skills
