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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in operational administration within healthcare settings, including financial management, compliance, and human resources. Proficient in data analysis, communication, and fostering effective relationships among diverse stakeholders.
Highest-signal resume keywords
Healthcare AdministrationFinancial ManagementHuman Resource PrinciplesData AnalysisEffective Communication
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
MS ExcelMS WordMS PowerPointMS OutlookHealthcare TerminologyOffice Equipment ProficiencyData InterpretationQuality Improvement MethodologiesContract ManagementCredentialing
Soft Skills
Organizational SkillsInterpersonal SkillsWork EthicSelf-MotivationStress Management
Tools & Technologies
Vituity SoftwareAutomated SystemsHealthcare SoftwareRevenue Cycle Management Systems
Industry Keywords
Healthcare IndustryFederal RegulationsState RegulationsCounty AgenciesCompliance
About the role
Key responsibilities & impact- Act as operational administrator for site Vituity leadership and interface with the hospital and community
- Serve as front-line liaison between providers, hospital leadership and staff, and Vituity support teams
- Provide executive support to the site medical director and management team
- Support site financials, including contract stipends, expense reimbursements, and payroll timecards
- Serve as super user for Vituity software and point person for hospital software and hardware systems
- Support providers in legal disputes, including subpoenas, depositions, trial testimony, fee schedules, and malpractice coordination
- Manage office operations, meetings, systems, supplies, site events, and customer service
- Facilitate daily patient census and attend multidisciplinary rounds as applicable
- Manage clinical schedules to ensure adequate coverage and uninterrupted patient care
- Collect, track, and analyze site financial and operational data
- Manage operational programs, including operations meetings, patient experience, quality improvement, advanced provider/scribe programs, and student/resident rotations
- Ensure recruiting and onboarding for providers, employees, locums, reservists, residents, and students
- Ensure timely provider recredentialing and maintenance of licenses, certificates, and credentials
- Ensure site partners and employees comply with Vituity and hospital programs, training, and requests
- Coordinate People Operations/HR relations, site rosters, employment-law compliance, and Vituity policies
- Develop and maintain site orientation checklists and manuals
- Collaborate on site practice policies and procedures
- Manage medical records and data submissions to Revenue Cycle Management and ensure charge capture
- Ensure billing and documentation compliance, including WIP/TAD lists and monthly billing-team meetings
- Complete mandated forms and requests, including death certificates, workers’ compensation, motor vehicle reporting, and pharmacy requests
Requirements
What you’ll need- Two to three years of experience in an office or healthcare setting required
- Associate or Bachelor’s degree in Business Administration, Human Resources or related field strongly preferred
- Experience working in the healthcare field preferred
- Knowledge of healthcare and medical terminology preferred
- Knowledge of general Human Resource principles preferred
- Knowledge of Federal, State, and County Agencies regulating the Healthcare Industry preferred
- Intermediate to advanced MS Excel, Word, PowerPoint, and Outlook skills
- Strong consultation, organizational, interpersonal, and work-ethic skills
- Ability to seek out information, prioritize, and work in a stressful environment
- Ability to be self-directed, motivated, and sensitive to deadlines
- Effective verbal and written communication skills
- Ability to understand client/customer relationships and promote Vituity’s positive image
- Ability to apply information management principles, data analysis interpretation, and continuous quality improvement tools/methodologies
- Ability to participate in cross-organizational performance improvement activities
- Proficiency with office equipment and automated systems/applications/software
- Ability to establish and maintain effective working relationships
- Ability to read, understand, and communicate in English sufficient to perform the duties
- Ability to evaluate and convey information in legible reports to Human Resource, Finance, and Executive groups
Benefits
Comp & perks- Monthly wellness events and programs such as yoga, HIIT classes, and more
- Trainings to help support and advance your professional growth
- Team building activities such as virtual scavenger hunts and holiday celebrations
- Flexible work hours
- Opportunities to attend Vituity community events
- Superior health plan options
- Dental, Vision, HSA/FSA, Life and AD&D coverage, and more
- Top Tier 401(k) retirement savings plans with a $1.20 match for every dollar up to 6% plus discretionary profit-sharing contributions (eligible January following 18 months of service)
- Generous paid time off starting 3-4 weeks’ annually
- Student Loan Refinancing Discounts
- Professional and Career Development Program
- EAP and travel assistance included
- Wellness program
- Purpose-driven culture focused on improving the lives of patients, communities, and employees
- Annual corporate Success Sharing bonus program based on company annual performance
- Remote work arrangement
