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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in accounts receivable management, credit and collections processes, and financial compliance within shared services environments. Proficient in data analysis and performance monitoring, with a focus on continuous improvement and automation initiatives.
Highest-signal resume keywords
Accounts Receivable ManagementCredit And CollectionsTeam LeadershipData AnalysisERP Systems Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Financial CompliancePerformance MonitoringProcess ImprovementData ProcessingExcel ProficiencyPivotTablesVLOOKUP/XLOOKUPSUMIFSKPI ReportingReconciliation
Soft Skills
Analytical SkillsOrganizational SkillsDetail-OrientedCollaborationEngagement
Tools & Technologies
ERP SystemsTOTVSRPAOCRWorkflows
Industry Keywords
Shared Services CenterFinanceControllershipProcess ManagementSLA Compliance
Tech Stack
Tools & technologiesERPRPA
About the role
Key responsibilities & impact- Coordinate billing, collections, reconciliation, and payment posting activities, ensuring compliance with SLAs and corporate policies.
- Ensure consistent application of accounts receivable procedures across the serviced business units, maintaining standardization and compliance.
- Monitor the customer portfolio and aging report, proposing preventive actions to minimize delinquency and support credit and collections decisions.
- Monitor and report process KPIs (DSO, aging, invoice volume, posting turnaround time, etc.), providing critical analysis and action plans.
- Collaborate with business areas (Sales, Tax, Accounting, and Controllership) to resolve outstanding issues and improve process interfaces.
- Lead the team, ensuring alignment on goals, technical development, and engagement with the shared services culture.
- Support internal and external audits, ensuring the traceability and integrity of financial information.
- Actively participate in continuous improvement, automation (RPA, OCR, workflows), and digital transformation projects within the shared services center (SSC).
- Propose adjustments to policies, procedures, and SLAs focused on efficiency and the internal customer experience.
Requirements
What you’ll need- Bachelor's degree in a field related to the position.
- A specialization in Finance, Controllership, or Process Management is preferred and will be considered an advantage.
- Solid experience in accounts receivable, credit, and collections, preferably in a shared services center (SSC) or a large company.
- Experience managing teams and monitoring performance indicators.
- Intermediate to advanced Excel skills, including proficiency with PivotTables, VLOOKUP/XLOOKUP, SUMIFS, and the processing and analysis of large data sets.
- Knowledge of ERP systems, preferably TOTVS or similar platforms.
- Analytical, organized, and detail-oriented profile.
Benefits
Comp & perks- Health insurance
- Dental insurance
- Meal or food allowance
- Transportation allowance
- Life insurance
- Private pension plan
- Profit-sharing program (PPR)
- TotalPass
- Health Center | Conexa Saúde
- Partnerships with various institutions offering exclusive discounts to employees
- Position also open to candidates with disabilities