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Viveo

Collections Assistant

Viveo

. Contact customers by phone, email, or other channels to negotiate outstanding debts .

Posted 9/25/2026full-timeSão Paulo • BrazilMid-LevelSeniorWebsite

About the role

Key responsibilities & impact
  • Contact customers by phone, email, or other channels to negotiate outstanding debts
  • Issue payment slips, invoices, and other collection documents
  • Monitor collection status and update records in the system
  • Track due dates and send payment reminders
  • Record payment agreements and installment plans arranged with customers
  • Assist with payment reconciliation and identify outstanding issues

Requirements

What you’ll need
  • High school diploma required (technical coursework in Business Administration or a related field is preferred)
  • This position is also open to people with disabilities (PwD)

Benefits

Comp & perks
  • Medical insurance
  • Dental insurance
  • Meal voucher/food voucher
  • Life insurance
  • Private pension plan
  • Profit-Sharing Program (PPR)
  • Transportation voucher
  • Health Center
  • TotalPass
  • Partnerships with various institutions offering exclusive discounts to employees