Internal Sales Consultant I

Viveo

. Maintain active contact with customers via WhatsApp, email, phone, and other channels .

Posted 10/21/2026full-timeSão Paulo • BrazilMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer engagement skills through effective communication across multiple channels, ensuring timely support and guidance. Proficient in managing order processes and utilizing internal platforms for quote tracking and customer updates.

Highest-signal resume keywords

Customer EngagementOrder ManagementQuote ConversionCommunication SkillsInternal Platform Proficiency

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Customer SupportProactive Follow-UpProblem Solving

Tools & Technologies

WhatsAppEmailPhoneMEL

Certifications & Qualifications

Completed University DegreeTechnologist DegreePostgraduate Qualification

Industry Keywords

Customer RequestsInvoicingDelivery MonitoringOrder Processing

About the role

Key responsibilities & impact

Maintain active contact with customers via WhatsApp, email, phone, and other channels
Address customer requests, providing appropriate support and guidance
Follow up on quotes and proactively work toward converting them into orders
Monitor order invoicing and delivery
Inform customers about deadlines, updates, and any issues
Follow up on quotes in internal platforms, such as MEL, including quotes for customers with OL

Requirements

What you’ll need

Completed university degree or technologist degree with a postgraduate qualification
This position is also open to applicants with disabilities (PwD)

Benefits

Comp & perks

Health insurance
Dental insurance
Meal allowance
Transportation allowance
Life insurance
Private pension plan
PPR – Profit-Sharing Program
Viveo Health Center, offering in-person specialties and an online platform
Exclusive discounts at the Mafra Especialidades store
TotalPass
Exclusive employee partnerships and discounts for education, leisure, and more
Subsidy of up to 70% of the cost of assistive devices and prostheses, in accordance with internal policy, for employees with disabilities and employees rehabilitated through Brazil’s INSS
Replacement of assistive devices every two years based on medical advice, for employees with disabilities and employees rehabilitated through Brazil’s INSS