Clinical Operations Manager

Vivo Infusion®

. Oversee and manage patient care and clinical operations within assigned regional locations .

Posted 9/15/2026full-timeIrondequoit • New York • United StatesJuniorMid-Level💰 $115,000 - $118,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong leadership and management capabilities in overseeing clinical operations and patient care, ensuring compliance with healthcare standards and regulations. Proficient in developing team members and optimizing patient experiences through effective communication and collaboration.

Highest-signal resume keywords

Registered Nurse LicenseHealthcare Management ExperienceLeadership ExperiencePatient Care OversightQuality Improvement Initiatives

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Clinical Operations ManagementPatient Care CoordinationStaff SchedulingQuality AssuranceRegulatory ComplianceDocumentation ManagementBudget OversightInfection Control ManagementAudit SchedulingSafety Protocol Implementation

Soft Skills

Outstanding Communication SkillsInterpersonal SkillsTeam LeadershipConflict ResolutionProfessionalism

Tools & Technologies

Microsoft SuiteCRM SoftwareDatabase Management

Certifications & Qualifications

Registered Nurse LicenseAdvanced Practitioner License

Industry Keywords

HealthcarePatient ExperienceJCAHO StandardsAccreditation StandardsMulti-Clinic Management

About the role

Key responsibilities & impact

Oversee and manage patient care and clinical operations within assigned regional locations
Uphold company policies, procedures, mission, values, and expectations
Execute protocols and quality initiatives to improve clinical outcomes and patient experience
Directly oversee Advanced Practitioners, Registered Nurses, Medical Assistants, Administrative Assistants, and other clinical staff
Manage team members, including 1:1s, measurable goals, hiring, termination, evaluations, discipline, documentation, and reporting
Develop and maintain relationships with community partners, resources, staff, co-workers, physicians, and patients
Oversee labor costs and supply utilization
Lead, coordinate, supervise, monitor, delegate, and document patient care activities
Collaborate across departments and disciplines to provide optimal patient care
Ensure training, growth, and development opportunities for clinical team members
Evaluate needs and develop and uphold processes, policies, and procedures according to industry, JCAHO, and accreditation standards
Ensure compliant delivery of patient services under company, accreditation, State, and Federal requirements
Manage patient and staff schedules to maintain optimal staff-to-patient ratios
Serve on the Quality Committee and infusion center Governing Body with the Medical Director
Act as Infection Control Manager for infusion center surveillance activities
Ensure nursing and Advanced Practice Provider documentation, assessments, plans of care, admissions, monthly documentation, and medical records are complete
Schedule center audits covering quality, medical records, fire and safety, and emergency preparedness
Implement patient and staff satisfaction surveys and report results to the Quality Committee
Complete payroll, census, drug inventory, quality, and month-end reporting
Review and approve clinic invoices and direct-report expense reports
Review billing and inventory reports daily to ensure utilized drugs are billed appropriately

Requirements

What you’ll need

Must be a Registered Nurse
Current and unencumbered State Nursing or Advanced Practitioner License, required
Bachelor's Degree in a related field, preferred
RN with Associate's with leadership experience considered
2-4 years of progressive healthcare management experience, required
Valid Drivers License and insured reliable transportation to travel between facilities or other meetings, required
Experience managing or supervising direct reports and business operations, required
Experience managing or supervising direct reports in a multi-clinic setting, preferred
Healthcare experience - 10 years
Leadership experience - 5 years
Demonstrated record of and commitment to safety
Outstanding communication and interpersonal skills
Ability to communicate professionally and effectively with staff members, patients and physicians
Proficient knowledge of computers, Microsoft Suite, CRM software, and database experience
Ability to perform each essential duty satisfactorily
Ability to use required safety equipment and PPE
Proof of eligibility to work in the US

Benefits

Comp & perks

Private Equity for the Greater Good - Company-wide Employee Ownership Program
Medical, Dental, Vision
HSA w/ Employer Contribution
Touchcare - Insurance Concierge Service
401K with Match up to 4%
PTO: Accrual 3+ weeks
PTO Buy-back, PTO Rollover, and PTO Donation Program
Wellness Reimbursement Program - $360 Annually
Employee Referral Bonus - Uncapped Bonus Potential
Tuition Assistance Program & Professional Association Reimbursement
Employee Assistance Program (Employer-provided)
Short & long-term disability (Employer-provided)
Life Insurance (Employer-provided)
Flexible Hours