Medical Assistant

Vivo Infusion®

. Welcome patients and deliver safe, compassionate care in accordance with internal and external guidelines and regulations .

Posted 10/8/2026full-timeGrand Rapids • Michigan • United StatesJunior💰 $20 - $23 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in patient care activities, including rooming patients, managing patient records, and ensuring compliance with safety and infection control guidelines. Proficient in communication and administrative tasks within a clinical environment, with a focus on delivering compassionate care and maintaining patient confidentiality.

Highest-signal resume keywords

Medical Assistant CertificationCPR/BLS CertificationPhlebotomy SkillsPatient Care ExperienceElectronic Recordkeeping

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Patient Care ActivitiesLab Processing SkillsTriage Patient CallsExam Room DisinfectionSupply Management

Soft Skills

Outstanding Communication SkillsInterpersonal SkillsSelf-MotivatedAbility to Work Independently

Tools & Technologies

Electronic Health Records

Certifications & Qualifications

Medical Assistant CertificationCPR/BLS Certification

Industry Keywords

HIPAA ComplianceCDC Infection-Control GuidelinesClinical EnvironmentPatient-Facing RoleCustomer Service

About the role

Key responsibilities & impact

Welcome patients and deliver safe, compassionate care in accordance with internal and external guidelines and regulations
Perform patient care activities according to standards of practice
Room clinic patients in person or virtually and update patient charts
Communicate pertinent patient data to providers and nurses
Greet patients, assist with scheduling, manage incoming and outgoing calls, and process payments
Ensure efficient turnover of exam rooms
Assist providers in exam rooms as requested
Collect, prepare, and submit ordered patient lab specimens
Assist with prior authorizations and required documentation
Triage patient calls and messages and document them appropriately
Order and manage supplies under manager direction
Disinfect and stock exam rooms
Obtain records for patient charts
Report patient issues and communicate effectively throughout the treatment day
Follow company policies and CDC infection-control guidelines
Handle and store hazardous materials properly
Maintain confidentiality of company and patient records and adhere to HIPAA
Communicate schedule changes and assist with patient rescheduling
Manage incoming mail and deliveries

Requirements

What you’ll need

High school graduate or equivalent, required
Medical Assistant Certification, preferred
CPR/BLS certification required prior to start date
1 year of experience working within a clinical environment, required
1 year in an administrative, patient-facing, or customer service role, required
Phlebotomy and lab processing skills, preferred
Self-motivated with ability to work independently
Outstanding professional communication and interpersonal skills
Computer skills for electronic recordkeeping
Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals
Ability to perform each essential duty satisfactorily
Ability to use required PPE and work around medical equipment, fumes, airborne particles, toxic or caustic chemicals, and other workplace hazards

Benefits

Comp & perks

5% annual performance-based bonus target
Company-wide employee ownership program
Medical, dental, and vision insurance
HSA with employer contribution
Touchcare insurance concierge service
401(k) with match up to 4%
3+ weeks PTO accrual
PTO rollover and PTO donation program
Wellness reimbursement program — $360 annually
Uncapped employee referral bonus potential
Tuition assistance program
Professional association reimbursement
Employer-provided employee assistance program
Employer-provided short- and long-term disability
Employer-provided life insurance
Opportunities for growth and advancement