Medical Assistant – Clinical Service Specialist

Vivo Infusion®

. Provide patient care activities in accordance with standards of practice .

Posted 9/24/2026full-timeAlexandria • Virginia • United StatesJunior💰 $24 - $28 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates proficiency in patient care activities, including rooming patients, managing lab specimens, and adhering to HIPAA and CDC guidelines. Capable of effective communication with patients and healthcare providers while maintaining confidentiality and managing administrative tasks.

Highest-signal resume keywords

Medical Assistant CertificationCPR/BLS CertificationPhlebotomy Skills1 Year Clinical Experience1 Year Customer Service Experience

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Patient Care ActivitiesLab Processing SkillsElectronic RecordkeepingTriage and DocumentationInfection Control GuidelinesHazardous Materials HandlingExam Room DisinfectionSupply ManagementPatient Chart ManagementScheduling Support

Soft Skills

Outstanding Communication SkillsInterpersonal SkillsSelf-MotivatedAbility to Work Independently

Certifications & Qualifications

Medical Assistant CertificationCPR/BLS Certification

Industry Keywords

HIPAA ComplianceCDC GuidelinesClinical EnvironmentPatient-Facing RoleCustomer Service

About the role

Key responsibilities & impact

Provide patient care activities in accordance with standards of practice
Room clinic patients in person or virtually and update patient charts
Communicate pertinent patient data to providers and nurses
Greet patients and provide scheduling, phone, and payment support
Oversee efficient turnover of exam rooms
Assist providers in exam rooms as requested
Collect, prepare, and submit ordered patient lab specimens
Assist with prior authorizations and documentation for prescribed treatments
Triage and document patient phone calls and messages
Order and manage supplies
Disinfect and stock exam rooms
Obtain records for patient charts
Report patient issues throughout the treatment day
Follow company policies and CDC infection-control guidelines
Handle and store hazardous materials properly
Maintain confidentiality of company and patient records and adhere to HIPAA
Communicate schedule changes and assist with patient rescheduling
Manage incoming mail and deliveries

Requirements

What you’ll need

High school graduate or equivalent, required
Medical Assistant Certification, preferred
CPR/BLS, required prior to start date
1 year of experience working within a clinical environment, required
1 year in an administrative, patient-facing, or customer service role, required
Phlebotomy and lab processing skills, preferred
Self-motivated with the ability to work independently as needed
Outstanding communication and interpersonal skills
Computer skills for electronic recordkeeping
Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals
Ability to work some days alone when no patients are scheduled
Ability to handle medical deliveries and hazardous materials
Ability to use required PPE and meet physical demands, including lifting up to 50 pounds occasionally
Proof of eligibility to work in the US

Benefits

Comp & perks

Bonus Plan Target: 5% Annually (Based on performance)
Company-wide Employee Ownership Program
Medical, Dental, Vision
HSA w/ Employer Contribution
Touchcare - Insurance Concierge Service
401K with Match up to 4%
PTO: Accrual 3+ weeks PTO
PTO Buy-back, PTO Rollover, and PTO Donation Program
Wellness Reimbursement Program - $360 Annually
Employee Referral Bonus - Uncapped Bonus Potential
Tuition Assistance Program & Professional Association Reimbursement
Employee Assistance Program (Employer-provided)
Short & long-term disability (Employer-provided)
Life Insurance (Employer-provided)
Opportunities for growth and advancement
Competitive benefits