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Vivo Infusion®

Medical Assistant, Clinical Service Specialist

Vivo Infusion®

. Welcome patients and provide safe, compassionate care .

Posted 10/8/2026full-timeMidlothian • Virginia • United StatesJunior💰 $20 - $22 per hourWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates proficiency in patient care, administrative support, and effective communication within a clinical environment. Capable of managing patient records, assisting with clinical operations, and adhering to safety and confidentiality standards.

Highest-signal resume keywords
Medical Assistant CertificationCPR/BLS CertificationPhlebotomy SkillsElectronic RecordkeepingPatient Care Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Patient Chart ManagementLab Processing SkillsSpecimen CollectionScheduling ManagementInfection Control Procedures
Soft Skills
Outstanding Communication SkillsInterpersonal SkillsSelf-MotivatedAbility to Work Independently
Tools & Technologies
Electronic Health Records (EHR)Patient Management Software
Certifications & Qualifications
Medical Assistant CertificationCPR/BLS Certification
Industry Keywords
Clinical EnvironmentHIPAA ComplianceCDC GuidelinesPatient ConfidentialityHazardous Materials Handling

About the role

Key responsibilities & impact
  • Welcome patients and provide safe, compassionate care
  • Support medical staff, patients, and infusion-center clinical operations
  • Room clinic patients in person or virtually and update patient charts
  • Communicate pertinent patient data to providers and nurses
  • Greet patients, assist with scheduling, manage incoming and outgoing phone calls, and process payments
  • Ensure efficient turnover of exam rooms
  • Assist providers in the exam room as requested
  • Collect, prepare, and submit ordered patient lab specimens
  • Assist with prior authorizations for prescribed treatments and documentation
  • Triage patient phone calls and messages and document them appropriately
  • Order and manage supplies under manager direction
  • Disinfect and stock exam rooms
  • Obtain records required for patient charts
  • Report patient issues throughout the treatment day
  • Follow company policies and CDC infection-control guidelines
  • Handle and store hazardous materials properly
  • Maintain confidentiality of company and patient records and adhere to HIPAA
  • Communicate schedule changes and assist with patient rescheduling
  • Manage incoming mail and deliveries
  • Work independently on administrative functions and intake medical deliveries when no patients are scheduled

Requirements

What you’ll need
  • High school graduate or equivalent, required
  • Medical Assistant Certification, preferred
  • CPR/BLS, required prior to start date
  • 1 year of experience working within a clinical environment, required
  • 1 year in an administrative, patient-facing, or customer service role, required
  • Phlebotomy and lab processing skills, preferred
  • Self-motivated with the ability to work independently as needed
  • Outstanding communication and interpersonal skills
  • Computer skills for electronic recordkeeping
  • Able to read and interpret safety rules, operating and maintenance instructions, and procedure manuals
  • Ability to perform each essential duty satisfactorily
  • Ability to work near medical equipment and machinery, fumes or airborne particles, and toxic or caustic chemicals
  • Ability to use required PPE and safety equipment
  • Proof of eligibility to work in the US

Benefits

Comp & perks
  • Bonus Plan Target: 5% Annually (Based on performance)
  • Company-wide Employee Ownership Program
  • Medical, Dental, Vision
  • HSA w/ Employer Contribution
  • Touchcare - Insurance Concierge Service
  • 401K with Match up to 4%
  • Accrual 3+ weeks PTO
  • PTO Rollover and PTO Donation Program
  • Wellness Reimbursement Program - $360 Annually
  • Employee Referral Bonus - Uncapped Bonus Potential
  • Tuition Assistance Program & Professional Association Reimbursement
  • Employee Assistance Program (Employer-provided)
  • Short & long-term disability (Employer-provided)
  • Life Insurance (Employer-provided)
  • Opportunities for growth and advancement
  • Competitive benefits