Medical Assistant – Clinical Service Specialist

Vivo Infusion®

. Welcome patients and assist medical staff in delivering safe, compassionate care .

Posted 10/6/2026full-timePhiladelphia • Pennsylvania • United StatesJunior💰 $20 - $25 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates proficiency in patient care and administrative support within a clinical environment, ensuring compliance with HIPAA and CDC guidelines. Capable of effectively managing patient interactions, scheduling, and documentation while maintaining confidentiality and safety standards.

Highest-signal resume keywords

Medical Assistant CertificationCPR/BLS CertificationPhlebotomy SkillsElectronic RecordkeepingPatient Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Patient Chart ManagementLab Processing SkillsExam Room PreparationTriage SkillsScheduling Management

Soft Skills

Outstanding Communication SkillsInterpersonal SkillsSelf-MotivatedAbility to Work Independently

Tools & Technologies

Electronic Health Records (EHR)Patient Management Software

Certifications & Qualifications

Medical Assistant CertificationCPR/BLS Certification

Industry Keywords

Clinical EnvironmentHIPAA ComplianceCDC GuidelinesPatient CareInfection Control

About the role

Key responsibilities & impact

Welcome patients and assist medical staff in delivering safe, compassionate care
Room clinic patients in person or virtually and update patient charts
Communicate pertinent patient data to providers and nurses
Greet patients, assist with scheduling, manage incoming and outgoing phone calls, and process payments
Ensure efficient turnover of exam rooms
Assist providers in exam rooms as requested
Collect, prepare, and submit ordered patient lab specimens
Assist with prior authorizations for prescribed treatments and documentation
Triage patient phone calls and messages and document them appropriately
Order and manage supplies under manager direction
Disinfect and stock exam rooms
Assist in obtaining records for patient charts
Report patient issues throughout the treatment day
Follow company policies and CDC infection-control guidelines
Handle and store hazardous materials properly
Maintain confidentiality of company and patient records and adhere to HIPAA
Communicate schedule changes and assist with rescheduling patients
Manage incoming mail and deliveries
Work independently on administrative functions and intake medical deliveries as needed

Requirements

What you’ll need

High school graduate or equivalent, required
Medical Assistant Certification, preferred
CPR/BLS, required prior to start date
1 year of experience working within a clinical environment, required
1 year in an administrative, patient-facing, or customer service role, required
Phlebotomy and lab processing skills, preferred
Self-motivated with the ability to work independently as needed
Outstanding communication and interpersonal skills
Computer skills for electronic recordkeeping
Able to read and interpret safety rules, operating and maintenance instructions, and procedure manuals
Ability to perform each essential duty satisfactorily
Must be eligible to work in the US

Benefits

Comp & perks

Bonus Plan Target: 5% Annually (Based on performance)
Private Equity for the Greater Good - Company-wide Employee Ownership Program
Medical, Dental, Vision
HSA w/ Employer Contribution
Touchcare - Insurance Concierge Service
401K with Match up to 4%
PTO: Accrual 3+ weeks PTO
Rollover and PTO Donation Program
Wellness Reimbursement Program - $360 Annually
Employee Referral Bonus - Uncapped Bonus Potential
Tuition Assistance Program & Professional Association Reimbursement
Employee Assistance Program (Employer-provided)
Short & long-term disability (Employer-provided)
Life Insurance (Employer-provided)
Opportunities for growth and advancement