Medical Assistant – Clinical Service Specialist

Vivo Infusion®

. Welcome and room patients in person or virtually .

Posted 9/24/2026full-timePlymouth • Minnesota • United StatesJunior💰 $21 - $26 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates proficiency in patient care and administrative support within a clinical environment, including effective communication, recordkeeping, and adherence to safety and infection-control protocols.

Highest-signal resume keywords

Medical Assistant CertificationCPR/BLS CertificationPhlebotomy SkillsElectronic RecordkeepingPatient Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Patient Chart ManagementLab ProcessingSchedulingPayment ProcessingInfection-Control ProceduresHazardous Material HandlingTriage DocumentationExam Room PreparationSupply ManagementPrior Authorization Assistance

Soft Skills

Outstanding Communication SkillsInterpersonal SkillsSelf-MotivatedAbility to Work Independently

Certifications & Qualifications

Medical Assistant CertificationCPR/BLS Certification

Industry Keywords

Clinical EnvironmentPatient-Facing RoleHIPAA ComplianceCDC GuidelinesPatient Confidentiality

About the role

Key responsibilities & impact

Welcome and room patients in person or virtually
Update patient charts with required information
Communicate pertinent patient data to providers and nurses
Greet patients and provide front-end administrative support
Assist with scheduling and manage incoming and outgoing phone calls
Process payments
Ensure efficient turnover of exam rooms
Assist providers in exam rooms as requested
Collect, prepare, and submit ordered patient lab specimens
Assist with prior authorizations and treatment documentation
Triage and appropriately document patient phone calls and messages
Order and manage supplies under manager direction
Disinfect and stock exam rooms
Obtain records required for patient charts
Report patient issues throughout the treatment day
Follow company policies and CDC infection-control guidelines
Handle and store hazardous materials properly
Maintain confidentiality of company and patient records and adhere to HIPAA
Communicate schedule changes and assist with patient rescheduling
Manage incoming mail and deliveries

Requirements

What you’ll need

High school graduate or equivalent, required
Medical Assistant Certification, preferred
CPR/BLS certification required prior to start date
1 year of experience working within a clinical environment, required
1 year of experience in an administrative, patient-facing, or customer service role, required
Phlebotomy and lab processing skills, preferred
Self-motivated with ability to work independently
Outstanding professional communication and interpersonal skills
Computer skills for electronic recordkeeping
Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals
Ability to perform essential duties satisfactorily
Ability to use required PPE and comply with infection-control procedures
Eligible to work in the United States

Benefits

Comp & perks

5% annual performance-based bonus target
Company-wide employee ownership program
Medical, dental, and vision insurance
HSA with employer contribution
Touchcare insurance concierge service
401(k) with match up to 4%
PTO accrual of 3+ weeks
PTO buy-back, rollover, and donation program
Wellness reimbursement program of $360 annually
Uncapped employee referral bonus potential
Tuition assistance program
Professional association reimbursement
Employer-provided employee assistance program
Employer-provided short- and long-term disability insurance
Employer-provided life insurance
Growth and advancement opportunities