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Medical Assistant – Clinical Service Specialist
Vivo Infusion®. Welcome patients and assist medical staff in delivering safe, compassionate care .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in patient care and administrative support within a clinical environment, ensuring compliance with HIPAA and CDC guidelines while effectively communicating with patients and medical staff.
Highest-signal resume keywords
Medical Assistant CertificationCPR/BLS CertificationPhlebotomy SkillsElectronic RecordkeepingPatient Communication
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Patient Chart ManagementLab Processing SkillsSchedulingSpecimen CollectionInfection Control Procedures
Soft Skills
Outstanding Communication SkillsInterpersonal SkillsSelf-MotivatedAbility to Work Independently
Tools & Technologies
Electronic Health Records (EHR)
Certifications & Qualifications
Medical Assistant CertificationCPR/BLS Certification
Industry Keywords
Clinical EnvironmentPatient CareHIPAA ComplianceCDC GuidelinesCustomer Service
About the role
Key responsibilities & impact- Welcome patients and assist medical staff in delivering safe, compassionate care
- Room clinic patients in person or virtually and update patient charts
- Communicate pertinent patient data to providers and nurses
- Greet patients, assist with scheduling, manage phone calls, and process payments
- Oversee efficient turnover of exam rooms
- Assist providers in exam rooms
- Collect, prepare, and submit patient lab specimens
- Assist with prior authorizations and documentation
- Triage patient calls and messages
- Order and manage supplies
- Disinfect and stock exam rooms
- Obtain records for patient charts
- Report patient issues throughout the treatment day
- Follow company policies and CDC infection-control guidelines
- Handle and store hazardous materials properly
- Maintain confidentiality and adhere to HIPAA
- Communicate schedule changes and assist with patient rescheduling
- Manage incoming mail and deliveries
- Work independently on administrative functions and intake medical deliveries when needed
Requirements
What you’ll need- High school graduate or equivalent, required
- Medical Assistant Certification, preferred
- CPR/BLS, required prior to start date
- 1 year of experience working within a clinical environment, required
- 1 year in an administrative, patient-facing, or customer service role, required
- Phlebotomy and lab processing skills, preferred
- Self-motivated with the ability to work independently as needed
- Outstanding communication and interpersonal skills
- Computer skills for electronic recordkeeping
- Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals
- Ability to lift up to 10 pounds regularly and up to 50 pounds occasionally
- Proof of eligibility to work in the US
Benefits
Comp & perks- 401K with Match up to 4%
- Opportunities for growth and advancement
- Competitive benefits