Billing, Artificial Intelligence and Automation Consultant

Vivo (Telefônica Brasil)

. Serve as a reference point for innovation, automation and continuous improvement in Billing processes .

Posted 10/30/2026full-timeSão Paulo • BrazilMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive knowledge of Artificial Intelligence, Generative AI, and automation to drive innovation and continuous improvement in Billing processes. Proficient in developing enterprise solutions and analytical models to enhance operational efficiency and performance metrics.

Highest-signal resume keywords

Artificial Intelligence ExpertiseBilling Process OptimizationData Analysis Tools ProficiencyProgramming Languages (Python, Java)Cloud and Solution Architecture Certifications

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Artificial IntelligenceGenerative AIMachine LearningProcess AutomationData AnalysisKPI DevelopmentAPIsMicroservicesDevOpsBilling Processes

Soft Skills

Analytical SkillsProblem-SolvingCommunication SkillsProactivityInnovation

Tools & Technologies

Azure AIOpenAICopilot StudioAnalytics PlatformsBilling Platforms (BRM/Protheus)

Certifications & Qualifications

AI CertificationsCloud CertificationsSolution Architecture Certifications

Industry Keywords

Digital TransformationOperational EfficiencyContinuous ImprovementPredictive MechanismsMarket Trends

Tech Stack

Tools & technologies

AzureCloudJavaPython

About the role

Key responsibilities & impact

Serve as a reference point for innovation, automation and continuous improvement in Billing processes
Map operational processes and identify bottlenecks, risks and optimization opportunities
Propose and implement solutions using Artificial Intelligence, Generative AI, process automation and analytics
Develop dashboards, intelligent monitoring tools and predictive mechanisms to track the billing cycle
Work collaboratively with business, product, operations and technology teams to accelerate digital transformation initiatives
Identify opportunities to reduce operational effort through automation and the use of AI agents
Support the definition of KPIs, metrics and analytical models to improve performance
Conduct feasibility studies, proof-of-concept (POC) projects and business case development
Drive the continuous evolution of systems and processes within the Billing ecosystem
Monitor market trends related to AI, automation, observability, analytics and billing processes

Requirements

What you’ll need

Extensive knowledge of Artificial Intelligence, Generative AI, Machine Learning and automation
Experience with DevOps, APIs, databases and microservices
Proven experience with Billing processes
Experience developing and implementing enterprise solutions using AI
Proficiency in programming languages such as Python, Java or similar
Ability to translate business needs into technology solutions
Experience analyzing and optimizing operational processes
Experience with data analysis tools and KPI development
Ability to identify operational efficiency opportunities and convert them into concrete initiatives
Ability to work across business and technology functions
Bachelor's degree in Information Technology, Engineering, Computer Science or a related field
Experience with Azure AI, OpenAI, Copilot Studio, Machine Learning and Analytics platforms
Certifications related to AI, Cloud or Solution Architecture
Experience with Billing platforms (BRM/Protheus)
Strategic mindset and results orientation
Strong analytical and complex problem-solving skills
Excellent communication skills and the ability to influence stakeholders
Proactivity, innovation and commitment to continuous learning

Benefits

Comp & perks

Flexible benefits platform including Gym membership, meal vouchers, food vouchers, pharmacy assistance, medical and dental insurance, and life insurance
Corporate mobile phone
Unlimited voice and data plan
Special discounts on Vivo landline, broadband, TV and applications
Annual bonus or Profit Sharing Program (PPR)
Private pension plan
Subsidy for school, daycare or nanny expenses
Remote work up to two days per week
Flexible working hours
Birthday day off
Corporate volunteering program
Educational Development Program offering partnerships, discounts, certifications and online courses
Internal Recruitment Program in Brazil or abroad
Physical, emotional and social health initiatives, including nutritionists, psychologists, social services and telemedicine
Position eligible for people with disabilities and/or rehabilitated workers