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Business Manager, IS II
Vivo (Telefônica Brasil). Serve B2B customers and prospect new accounts from predefined leads .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer relationship management skills and a commercial mindset focused on results. Proficient in analyzing performance indicators and executing sales initiatives to achieve targets while maintaining effective communication and collaboration with internal teams.
Highest-signal resume keywords
Customer Relationship ManagementSales Initiatives ExecutionMicrosoft Office ProficiencyOrganizational SkillsConsultative Approach
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Commercial MindsetActive Listening SkillsEntrepreneurial MindsetResilienceProactive Attitude
Industry Keywords
B2B SalesTelecommunicationsDigital ChannelsValue-Added ServicesSales Tracking
About the role
Key responsibilities & impact- Serve B2B customers and prospect new accounts from predefined leads
- Present the product portfolio and support customers through digital channels
- Sell mobile and fixed-line telecommunications, advanced IT, and value-added services
- Monitor channel and customer portfolio performance indicators
- Analyze, plan, and execute activities and sales initiatives to achieve and exceed targets
- Track order processing, identifying breakdowns, backlogs, and outstanding issues that may prevent the sale from being completed
- Manage daily sales tracking reports
- Resolve critical situations through regular customer contact and collaboration with internal teams
Requirements
What you’ll need- Proficiency in Microsoft Office
- Commercial mindset focused on results, with a consultative approach and active listening skills
- Entrepreneurial mindset and ownership mentality
- Ability to quickly learn and use software and systems
- Strong organizational, planning, and disciplined execution skills
- Sense of urgency and ability to prioritize, delegate, and complete tasks
- Curiosity and willingness to propose new solutions
- Resilience when dealing with challenges
- Proactive attitude, ambition, drive for improvement, and initiative
- Customer relationship management skills and digital empathy
Benefits
Comp & perks- Flexible digital benefits platform for employees and dependents, including gym membership, meal vouchers, food allowance, pharmacy assistance, medical and dental coverage, and life insurance
- Company-provided mobile phone
- Unlimited voice and data plan
- Discounts on fixed-line services, broadband, TV, and apps
- Annual bonus or Profit-Sharing Program (PPR)
- Private pension plan
- Subsidy for school, daycare, or babysitting expenses
- Remote work up to three days per week
- Flexible working hours
- Birthday day off
- Corporate volunteering program
- Educational Development Program with discounts at educational institutions, as well as on certifications and online courses
- Internal Mobility Program in Brazil or internationally
- #VivoWell-Being Program offering consultations with nutritionists and psychologists, social services, and telemedicine