Developer, Digital Platform, Consultant

Vivo (Telefônica Brasil)

. Oversee the governance of development centers .

Posted 11/11/2026full-timeSão Paulo • BrazilMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in ServiceNow architecture and development, with a strong focus on ITSM, ITBM/SPM, and complex integrations. Proven ability to lead technical projects and collaborate across departments in large-scale corporate environments.

Highest-signal resume keywords

ServiceNow ArchitectureITSM/ITBM/SPM KnowledgeComplex IntegrationsJavaScript DevelopmentAgile Methodologies

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

ServiceNowREST APIsSOAP APIsSOA/MicroservicesGlideStackHTML/CSSSQL

Soft Skills

CollaborationProactivity

Tools & Technologies

Location Intelligence ServicesLoyalty Platforms

Certifications & Qualifications

ServiceNow CSAServiceNow CADServiceNow CASServiceNow CISITIL v4TOGAF

Industry Keywords

B2X SolutionsDevelopment GovernanceAgileScrumDevOps

Tech Stack

Tools & technologies

ITSMJavaScriptServiceNowSOAPSQL

About the role

Key responsibilities & impact

Oversee the governance of development centers
Provide technical leadership for projects developing new B2X solutions
Handle ongoing requests for applications that have already been deployed
Govern development resources
Develop solutions and provide technical leadership in ServiceNow
Work with loyalty platforms, ServiceNow, and Location Intelligence Services

Requirements

What you’ll need

Experience as a ServiceNow Architect or Lead Developer in large-scale corporate environments
Strong knowledge of the ITSM, ITBM/SPM, ITOM, CSM, and App Engine modules
Knowledge of HRSD and GRC is a plus
Experience with complex integrations, REST/SOAP APIs, and SOA/microservices architectures
Knowledge of JavaScript, GlideStack, HTML/CSS, and Service Portal
Bachelor's degree completed; a degree in Engineering, Computer Science, Information Systems, or a related field is preferred
Experience with Agile methodologies, Scrum, and DevOps
Fluent English for interaction with global teams
ServiceNow CSA, CAD, CAS, or CIS certifications are a plus
Knowledge of SQL is a plus
ITIL v4 and/or TOGAF certifications are a plus
Ability to collaborate with multiple departments and demonstrate proactivity

Benefits

Comp & perks

Flexible digital benefits platform for employees and dependents, with options including gym membership, meal vouchers, food vouchers, pharmacy assistance, medical and dental plans, and life insurance
Company-provided mobile phone
Unlimited voice and data plan
Special discounts on Vivo landline, broadband, TV, and apps
Annual bonus or profit-sharing program
Private pension plan
Subsidy for school, daycare, or nanny expenses
Remote work up to twice a week
Flexible working hours
Birthday day off
Corporate volunteer program
Educational Development Program offering partnerships with educational institutions, certifications, and online courses
Internal Recruitment Program in Brazil or abroad
Physical, emotional, and social health initiatives, including nutritionists, psychologists, social services, and telemedicine
Positions available to people with disabilities and/or rehabilitated workers