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IS Business Manager II
Vivo (Telefônica Brasil). Serve and manage a portfolio of B2B clients, with a focus on new business negotiations .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing B2B client portfolios and executing sales strategies to achieve targets, with a strong focus on telecommunications products and IT solutions. Possesses a digital mindset and proactive approach to resolving customer issues and enhancing service delivery.
Highest-signal resume keywords
B2B Client ManagementSales Strategy ExecutionTelecommunications ProductsIT SolutionsCommercial Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales ReportingOrder ProcessingPerformance MonitoringData AnalysisTarget Achievement
Soft Skills
Proactive AttitudeResults-Driven MindsetCustomer ServiceCollaborationNegotiation Skills
Certifications & Qualifications
High School Diploma
Industry Keywords
TelecommunicationsCloud SolutionsSecurity SolutionsData Center ServicesValue-Added Services
Tech Stack
Tools & technologiesCloud
About the role
Key responsibilities & impact- Serve and manage a portfolio of B2B clients, with a focus on new business negotiations
- Present the product portfolio and provide customer service through digital channels
- Offer and sell mobile and fixed-line telecommunications products, IT solutions (Cloud, Security, and Data Center), equipment rentals, electronics, and value-added services
- Monitor channel and client portfolio performance indicators
- Analyze, plan, and execute commercial and sales activities to achieve and exceed targets
- Monitor order processing, identifying breakdowns, backlogs, and outstanding commercial issues that may affect sales completion
- Manage daily sales reports
- Resolve critical situations through regular customer contact and collaboration with internal teams
Requirements
What you’ll need- High school diploma — certificate of completion
- Digital mindset
- Commercial and entrepreneurial skills
- A proactive, results-driven attitude
Benefits
Comp & perks- Flexible benefits platform including gym membership, meal vouchers, food vouchers, pharmacy assistance, medical and dental care, and life insurance
- Company cell phone
- Unlimited voice and data plan
- Special discounts on fixed-line services, broadband, TV, and apps
- Annual bonus or profit-sharing program
- Private pension plan
- Subsidy for school, daycare, or babysitting expenses
- Remote work up to twice a week
- Flexible working hours
- One day off on your birthday
- Corporate volunteer program
- Educational Development Program with partner institutions, certifications, and online courses
- Internal Recruitment Program in Brazil or abroad
- Physical, emotional, and social health initiatives, including consultations with nutritionists and psychologists, social services, and telemedicine
- Position open to people with disabilities and/or vocational rehabilitation beneficiaries