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Junior Sales Analyst
Vivo (Telefônica Brasil). Monitor commercial and operational KPIs, identifying deviations and improvement opportunities .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong analytical skills to monitor and improve commercial and operational KPIs, utilizing advanced Excel capabilities for data analysis and reporting. Collaborates effectively across departments to enhance process efficiency and ensure data reliability.
Highest-signal resume keywords
Advanced Excel SkillsData AnalysisKPI MonitoringCollaborationProcess Improvement
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data ConsolidationData ProcessingKPI AnalysisOrder Conversion AnalysisSales Quality Analysis
Soft Skills
Strong CommunicationInterpersonal SkillsOrganizational Skills
Tools & Technologies
ExcelPower BI
Industry Keywords
Commercial KPIsOperational WorkflowsSales FunnelsProcess Audits
About the role
Key responsibilities & impact- Monitor commercial and operational KPIs, identifying deviations and improvement opportunities
- Analyze cancellations, disputes, sales quality, and order conversion rates
- Investigate inconsistencies and understand the reasons for losses throughout the customer journey
- Extract, consolidate, and process data in Excel to produce analyses and reports
- Build tracking tools, dashboards, and performance presentations for leadership
- Collaborate with commercial, operational, and technical teams to understand and resolve issues
- Support continuous improvement initiatives, contributing to greater process efficiency
- Ensure information reliability and standardization of the department’s tracking controls
Requirements
What you’ll need- Bachelor’s degree completed — preferred
- Intermediate to advanced Excel skills, including formulas, filters, and pivot tables
- Experience with or familiarity in querying and analyzing information in systems, such as orders, histories, statuses, and operational workflows
- Analytical ability to identify inconsistencies, correlate information, and investigate the causes of KPI deviations
- Organizational skills to work with different datasets and ensure data quality
- Strong communication and interpersonal skills, with the ability to collaborate with different departments
- A plus: knowledge of Power BI
- A plus: experience in Sales, Quality, Operations, or Process teams
- A plus: experience analyzing KPIs, sales funnels, cancellations, or process audits
Benefits
Comp & perks- Flexible benefits platform for employees and dependents: gym membership, meal voucher, food voucher, pharmacy assistance, medical and dental coverage, and life insurance
- Corporate mobile phone
- Unlimited voice and data plan
- Discounts on Vivo landline, broadband, TV, and apps
- Annual bonus or profit-sharing program
- Private pension plan
- Subsidy for school, daycare, or nanny expenses
- Remote work up to two days per week
- Flexible working hours
- Birthday day off
- Corporate volunteering program
- Educational Development Program with discounts at educational institutions, as well as on certifications and online courses
- Internal Recruitment Program in Brazil or abroad
- #VivoWellbeing Program, offering consultations with nutritionists and psychologists, social services, and telemedicine