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Vivo (Telefônica Brasil)

Junior Telecom Analyst

Vivo (Telefônica Brasil)

. Supervise SDH network elements (Nortel, Huawei, Alcatel, Marconi, Siemens, and ECI) .

Posted 11/11/2026full-timeSão Paulo • BrazilJuniorWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in supervising SDH network elements and managing network alarms while ensuring compliance with health and safety standards. Proficient in analyzing faults and optimizing network performance across fixed and mobile networks.

Highest-signal resume keywords
Supervision Of SDH Network ElementsNetwork Alarm ManagementFault Analysis And CorrelationKnowledge Of IP Networks And Routing ProtocolsProficiency In Microsoft Office

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Supervision Of SDH Network ElementsFault AnalysisNetwork Performance OptimizationKnowledge Of IP NetworksRouting Protocols
Soft Skills
Collaboration With Adjacent TeamsCrisis Management
Tools & Technologies
Genesis ChatMicrosoft Office
Certifications & Qualifications
Relevant Certification
Industry Keywords
Occupational Health And Safety ManagementTelefónica’s Environmental Policy

About the role

Key responsibilities & impact
  • Supervise SDH network elements (Nortel, Huawei, Alcatel, Marconi, Siemens, and ECI)
  • Manage network alarms
  • Analyze and correlate faults
  • Support adjacent teams, including O&M, B2B, RF, and field technicians, via Genesis Chat
  • Prepare reports for Management and Coordination
  • Participate in crisis rooms, analyzing mobile network and B2B service faults in real time
  • Assess network solutions and equipment to improve performance, maintain quality standards, and optimize resources across fixed and mobile networks
  • Comply with the requirements of the Occupational Health and Safety Management System and participate in health and safety programs
  • Understand Telefónica’s Environmental Policy and apply it in daily activities

Requirements

What you’ll need
  • High school diploma — certificate of completion required
  • Flexible schedule and availability to work shifts from 7:00 a.m.–4:00 p.m., 1:00 p.m.–10:00 p.m., or 10:00 p.m.–7:00 a.m.
  • Knowledge of IP networks and routing protocols
  • Proficiency in Microsoft Office
  • Relevant certification is a plus

Benefits

Comp & perks
  • Flexible benefits platform including a fitness center, meal vouchers, food allowance, pharmacy assistance, medical and dental insurance, and life insurance
  • Corporate mobile phone
  • Unlimited voice and data plan
  • Special discounts on fixed-line, broadband, TV, and app services
  • Annual bonus or Profit-Sharing Program (PPR)
  • Private pension plan
  • Subsidy for school, daycare, or nanny expenses
  • Remote work up to twice a week
  • Flexible working hours
  • Birthday day off
  • Corporate volunteering program
  • Educational Development Program offering discounts at educational institutions, as well as on certifications and online courses
  • Internal Recruitment Program in Brazil or abroad
  • #VivoBemEstar Program with access to nutritionists, psychologists, social services, and telemedicine
  • Positions available to people with disabilities and/or vocational rehabilitation beneficiaries