Junior Telecom Analyst – Access Network

Vivo (Telefônica Brasil)

. Join the nationwide remote RAN support team .

Posted 11/5/2026full-timeSão Paulo • BrazilJuniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in operating and maintaining Mobile Access Network elements, with advanced knowledge of Ericsson and Huawei equipment. Proficient in troubleshooting and restoring mobile RAN services while ensuring adherence to quality KPIs and effective communication within teams.

Highest-signal resume keywords

Mobile Telecommunications Networks (RAN)Ericsson Equipment ProficiencyHuawei Equipment ProficiencyOSS Management SystemsFault Troubleshooting

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

BTS EquipmentNodeB EquipmentENB EquipmentGNB EquipmentDatabase ExtractionData ManipulationAdvanced Excel SkillsProblem-SolvingIncident ManagementChange Management

Soft Skills

Strong Communication SkillsTeamworkCommitmentAgilityPunctuality

Industry Keywords

TelecommunicationsMobile Access Network2G3G4G5GQuality KPIsIP NetworksBackhaulTopology

About the role

Key responsibilities & impact

Join the nationwide remote RAN support team
Operate and maintain Telefônica’s Mobile Access Network elements using Ericsson, Huawei, and Nokia equipment
Provide technical support for 2G (GSM), 3G (WCDMA), 4G (LTE), and 5G (NR) mobile networks
Support partner companies and internal teams in restoring service failures
Diagnose access network behavior and perform troubleshooting in line with quality KPIs
Monitor scheduled interventions, controlling and minimizing their impact on customer services through change and incident management
Identify, analyze, record, and address incidents reported by monitored equipment
Validate problem resolutions using network management tools and established work processes

Requirements

What you’ll need

Degree in Electrical Engineering, Telecommunications, Technology, Information Systems, and/or related fields
Basic English and Spanish
Experience with mobile telecommunications networks (RAN)
Availability to work a 24/7 rotating shift schedule
Advanced knowledge of BTS, NodeB, eNB, and gNB equipment from Ericsson and Huawei; Nokia knowledge is desirable
Proficiency as a user of Ericsson and Huawei OSS management systems
Proficiency in the repair processes required to restore mobile RAN services
Database extraction and manipulation
Advanced Excel skills for data manipulation and report preparation
Problem-solving skills
Fault troubleshooting
General knowledge of mobile telecommunications networks
Basic knowledge of IP networks, including backhaul, backbone, access, and topology
Strong communication skills, teamwork, commitment, agility, punctuality, efficiency, dedication, and an interdisciplinary profile

Benefits

Comp & perks

Digital platform offering an academy, meal and food allowances, pharmacy assistance, medical and dental coverage, and life insurance
Corporate mobile phone
Unlimited voice and data plan
Discounts on fixed-line, broadband, TV, and app services
Annual bonus or profit-sharing program
Private pension plan
Subsidy for school, daycare, or nanny expenses
Remote work up to twice a week
Flexible working hours
Birthday day off
Corporate volunteering program
Educational Development Program offering discounts at educational institutions, as well as certification programs and online courses
Internal Recruitment Program in Brazil or abroad
#VivoBemEstar Program with access to nutritionists, psychologists, social services, and telemedicine
Positions available for people with disabilities and/or rehabilitated workers