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Technical Assistant – Network
Vivo (Telefônica Brasil). Monitor and handle customer service activities .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Occupational Health and Safety Management Systems and environmental management practices, ensuring compliance with policies and effective coordination of customer service activities.
Highest-signal resume keywords
Occupational Health And Safety Management SystemEnvironmental Policy ComplianceCustomer Service CoordinationProcess Execution ManagementHigh School Diploma
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Industry Keywords
Occupational Health And Safety ProgramsEnvironmental Management PracticesService ProvisioningFault ManagementInstallation Coordination
About the role
Key responsibilities & impact- Monitor and handle customer service activities
- Administratively coordinate the execution of processes related to installations, faults, and service provisioning
- Meet the requirements for maintaining the Occupational Health and Safety Management System
- Participate in Occupational Health and Safety programs
- Implement Telefónica’s Environmental Policy in daily activities
- Ensure the company’s sound environmental management practices
Requirements
What you’ll need- High school diploma — certificate of completion required
- Understand and comply with the requirements of the Occupational Health and Safety Management System
- Participate in Occupational Health and Safety programs
- Understand Telefónica’s Environmental Policy and apply it in daily activities
Benefits
Comp & perks- Digital platform offering categories including gym membership, meal vouchers, food vouchers, pharmacy assistance, medical and dental care, and life insurance
- Company-issued mobile phone
- Unlimited voice and data plan
- Special discounts on landline, broadband, TV, and apps
- Annual bonus or profit-sharing program
- Private pension plan
- Subsidy for school, daycare, or nanny expenses
- Remote work up to twice a week
- Flexible working hours
- Birthday day off
- Corporate volunteering program
- Educational Development Program with partner institutions, certifications, and online courses
- Internal Recruitment Program in Brazil or abroad
- Consultations with nutritionists, psychologists, social workers, and telemedicine services
- Position open to people with disabilities and/or rehabilitated workers