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Vivovita

Junior Network Support Analyst – Person with a Disability

Vivovita

. Monitor alerts generated by security tools (SIEM, EDR, XDR, Firewall) .

Posted 9/25/2026full-timeSão Paulo • BrazilJuniorWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in monitoring security alerts and performing incident analysis, with a solid understanding of the MITRE ATT&CK framework and incident lifecycle. Proficient in utilizing SIEM tools and executing containment procedures while ensuring accurate documentation and handover processes.

Highest-signal resume keywords
SIEM ExperienceMITRE ATT&CK Framework KnowledgeEndpoint Protection Solutions FamiliarityBasic Security CertificationsLog Monitoring and Correlation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Incident AnalysisLog MonitoringNetwork Protocols UnderstandingOperating System AnalysisInitial Containment ProceduresFalse Positive TriageSecurity Tool MonitoringDocumentation SkillsIncident Lifecycle KnowledgeNetwork Asset Log Analysis
Tools & Technologies
SIEMEDRXDRFirewallSOAR
Certifications & Qualifications
CompTIA Security+CySA+Microsoft SC-200
Industry Keywords
CSIRT PlaybooksShift-Based ScheduleNISTSANS

Tech Stack

Tools & technologies
DNSLinuxTCP/IP

About the role

Key responsibilities & impact
  • Monitor alerts generated by security tools (SIEM, EDR, XDR, Firewall)
  • Perform initial analysis (triage) to distinguish false positives from genuine incidents
  • Execute initial containment procedures in accordance with CSIRT playbooks
  • Document and record all activities and evidence in detail in the ticketing system
  • Escalate critical or complex incidents to Level 2 (L2) analysts or engineering
  • Ensure a clear and accurate handover to the next shift

Requirements

What you’ll need
  • Basic knowledge of the MITRE ATT&CK framework and the incident lifecycle (NIST/SANS)
  • Experience with log monitoring and correlation tools (SIEM)
  • Familiarity with operating system (Windows/Linux) and network asset log analysis
  • Understanding of network protocols (TCP/IP, DNS, HTTP/HTTPS)
  • Knowledge of endpoint protection solutions (EDR/Antivirus)
  • Basic security certifications: CompTIA Security+, CySA+, or Microsoft SC-200
  • Familiarity with security orchestration and automation tools (SOAR)
  • Previous experience in IT environments operating on a shift-based schedule

Benefits

Comp & perks
  • Meal voucher (Pluxee Benefícios)
  • Medical and dental insurance (also available for dependents)
  • Childcare assistance
  • Life insurance
  • Private pension plan
  • Birthday day off (one day off during your birthday month)
  • Profit-sharing program
  • Exclusive Vivo employee offer (50% off the bill in your name), with special discounts on landline, broadband, and TV services
  • Discounts at universities and on courses and extension programs
  • Partnerships with Sesc and Senai
  • Well-being programs