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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing and optimizing SD-WAN networks, with a strong focus on performance monitoring, incident resolution, and security best practices. Proficient in configuring and administering Fortinet and Cisco environments, ensuring high availability and stability.
Highest-signal resume keywords
SD-WAN TechnologyFortinet AdministrationIncident ResolutionNetwork Performance MonitoringFortinet NSE 4 Certification
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
SD-WAN ConfigurationFortiOSIPSec VPN AdministrationFirewall Policy ManagementLoad BalancingBGPOSPFQoSChange ManagementTroubleshooting
Soft Skills
Ability To Work Under PressureInnovative Mindset
Tools & Technologies
FortiManagerFortiAnalyzerCisco MerakiCisco Viptela
Certifications & Qualifications
Fortinet NSE 3 CertificationFortinet NSE 4 CertificationCisco ECMS1 CertificationCisco ECMS2 Certification
Industry Keywords
NetworkingTelecommunicationsInformation SecurityOperational ProceduresRoot Cause Analysis
About the role
Key responsibilities & impact- Work on the VGR N2 NOC team, ensuring the availability, stability, and performance of SD-WAN networks
- Act proactively and reactively to resolve incidents and service requests
- Optimize the environment and drive continuous improvement
- Administer and operate Fortinet, Cisco Meraki, and Cisco Viptela environments
- Configure performance rules, SLAs, health checks, and load balancing in SD-WAN (FortiOS)
- Administer IPSec VPNs, firewall policies, and NAT
- Apply configurations through FortiManager
- Use FortiAnalyzer and analyze local logs
- Monitor link performance and availability
- Troubleshoot packet loss, latency, jitter, VPN tunnels, SD-WAN failover, WAN connectivity, BGP, OSPF, QoS, and application performance issues
- Execute controlled changes (change management), ensuring traceability and risk mitigation
- Proactively identify degradation and potential failures based on monitoring and performance indicators
- Collaborate with carriers, vendors, and internal N1 and N3 teams to resolve incidents
- Document incidents, root cause analyses (RCAs), and operational procedures
- Support the automation of operational routines and the enhancement of monitoring tools
- Apply security best practices in Fortinet environments
Requirements
What you’ll need- Bachelor’s degree in Information Technology or a related field
- At least 5 years of experience in networking and SD-WAN technology
- Fortinet NSE 3 (Associate) certification or higher
- Intermediate English proficiency (reading, writing, and technical troubleshooting)
- Ability to work under pressure
- Innovative mindset (thinking outside the box)
- Graduate specialization in Networking, Telecommunications, Information Security, or a related field
- Fortinet NSE 4 / FCP (Fortinet Certified Professional) certification or higher
- Cisco ECMS1 and ECMS2 certifications
Benefits
Comp & perks- Meal voucher (Pluxee Benefits)
- Medical and dental insurance (also available to dependents)
- Childcare assistance
- Life insurance
- Private pension plan
- Birthday day off (one day off during your birthday month)
- Profit sharing
- Exclusive Vivo employee offer (50% discount on the bill in your name), with special discounts on fixed-line, broadband, and TV services
- Discounts at universities and on courses and extension programs
- Partnerships with Sesc and Senai
- Wellness programs