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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in system administration, including server configuration, patching, and troubleshooting, while ensuring compliance and operational readiness. Proficient in automation tools and practices within Agile and DevSecOps frameworks to enhance efficiency and support application deployment.
Highest-signal resume keywords
Windows Server AdministrationSystem Configuration and PatchingQA Testing (Functional, Regression, Smoke, Accessibility)PowerShell AutomationAWS or Microsoft Azure Familiarity
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
System AdministrationServer ConfigurationPatchingTroubleshootingSoftware InstallationSystem MaintenanceSecurity Best PracticesChange ManagementDisaster Recovery ProceduresUser Support
Soft Skills
Attention to DetailPersonal AccountabilityIntegrityCuriosityTeam Orientation
Tools & Technologies
PowerShellAnsibleIISHTTPS/TLSAzure DevOpsJenkinsGitHub ActionsSystem Monitoring ToolsLogging ToolsAlerting Tools
Certifications & Qualifications
Bachelor’s Degree in Computer Science or Related FieldInterim Secret Clearance
Industry Keywords
AgileDevSecOpsSAFe FrameworkLegacy Website ModernizationInfrastructure Support
Tech Stack
Tools & technologiesAnsibleAWSAzureFirewallsJenkins
About the role
Key responsibilities & impact- Perform system administration to ensure system updates and compliance
- Maintain an accurate device inventory and ensure readiness of assigned customer equipment
- Perform patching activities across applicable environments and servers
- Manage and coordinate server requests, including provisioning, configuration, access, and environment-related changes
- Perform program-specific domain password resets and account-related administrative requests
- Troubleshoot server, application environment, connectivity, and configuration issues
- Coordinate with infrastructure teams for server-level issues requiring additional support
- Maintain server and environment documentation, configuration information, and operational procedures
- Support system and application environment readiness for QA testing and releases
- Assist with functional, regression, smoke, and accessibility testing as needed
- Support automation of routine administration tasks and application deployment processes
- Work within a SAFe framework supporting operation, maintenance, design, and development of internal and public-facing web or mobile applications for the Department of State
- Support operations and maintenance, decommissioning, and modernization activities for legacy websites
Requirements
What you’ll need- Bachelor’s degree in computer science or a related field
- At least two years of hands-on experience supporting Windows servers and workstations
- Minimum of 2 years of overall experience
- Minimum of 2 years of specific experience in the field
- Experience working in a process-oriented environment using Agile and DevSecOps practices
- Interim Secret clearance at start
- Must be a US Citizen
- Experience with server configuration, patching, software installation, user support, troubleshooting, and system maintenance
- Working knowledge of firewalls and general network troubleshooting
- Experience conducting QA testing, including functional, regression, smoke, and accessibility testing
- Experience using PowerShell, Ansible, or similar tools to automate system administration and configuration tasks
- Experience supporting IIS, HTTPS/TLS, web services, and application environments
- Familiarity with AWS and/or Microsoft Azure, including basic administration of virtual machines, storage, networking, and identity/access controls
- Familiarity with CI/CD concepts and tools such as Azure DevOps, Jenkins, or GitHub Actions
- Experience with system hardening, vulnerability remediation, security patching, endpoint security, access controls, and security best practices
- Experience using system monitoring, logging, or alerting tools to identify and troubleshoot infrastructure and application issues
- Basic experience with backup, restoration, disaster recovery, and system recovery procedures
- Understanding of change management processes
- Strong attention to detail
- Personal accountability and integrity
- Curiosity, commitment to continuous learning, and team orientation
Benefits
Comp & perks- Professional development opportunities that foster career growth
- Employee-first culture
- Reasonable accommodations for applicants or employees with disabilities
- Equal Employment Opportunity/Affirmative Action workplace
- Drug-free workplace