Training Delivery Specialist

VMD Corp

. Work with Training Development Leads to understand resources and deliver instructional content for assigned courses .

Posted 9/29/2026full-timeRemote • United StatesSeniorLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in developing and delivering training content, particularly in the Microsoft 365 environment, while utilizing effective communication and mentoring skills. Proficient in creating multimedia training materials and managing training metrics to enhance learning outcomes.

Highest-signal resume keywords

Microsoft 365 FluencyTraining DevelopmentCamtasia ExperienceADDIE Instructional DesignPublic Trust Clearance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Training Course DevelopmentInstructional Content DeliveryMultimedia Content CreationTraining Metrics DocumentationTechnical Terminology Knowledge

Soft Skills

Clear CommunicationInterpersonal SkillsMentoring AbilityOrganizational Skills

Tools & Technologies

MS TeamsZoomSharePoint OnlineGoogle Workspace

Certifications & Qualifications

Help Desk Institute (HDI) Certification

Industry Keywords

Commercial Off-the-Shelf TechnologyRemote TrainingTraining SyllabusGovernment Furnished Equipment (GFE)

About the role

Key responsibilities & impact

Work with Training Development Leads to understand resources and deliver instructional content for assigned courses
Identify, learn, and share best practices in the Microsoft 365 environment one-on-one or in remote classroom settings
Research solutions to student questions regarding commercial off-the-shelf technology, primarily Microsoft 365 and related applications
Coordinate follow-up with training attendees to support their use of commercial off-the-shelf products
Review and revise supporting documentation and store it in Teams or SharePoint Online
Manage and administer the electronic training calendar
Document training metrics, including attendance, classes per month, and student survey response rates
Support the coordination, development, and delivery of computer-related training
Provide second-level support and coordinate training with Help Desks
Provide standards, services, and guidance for IT-related training programs
Develop, deliver, and coordinate training courses and materials addressing agency needs
Train classes and develop training job aids on demand
Conduct one-to-one mentoring sessions online or by phone
Perform other duties as assigned

Requirements

What you’ll need

Master’s degree (preferred) or Bachelor’s degree from an accredited post-secondary institution or program
7 to 9 years of experience leading complex projects in the subject area of expertise
Minimum 7 years of overall experience
Minimum 7 years of specific experience in the field
Fluency with Microsoft 365 and associated apps
Ability to deliver training remotely via MS Teams or Zoom using Government Furnished Equipment (GFE)
Ability to create non-interactive video-based training materials
Ability to deliver instructional content in organized and logical steps
Clear and concise written and verbal communication skills
Experience creating multimedia content using Camtasia or other authoring tools
Familiarity with Google Workspace helpful
Ability to develop training/job aids on demand
Ability to conduct one-to-one mentoring sessions online or over the phone
Knowledge of training development, including course design, training syllabus, and ADDIE instructional system design model
Thorough knowledge of appropriate hardware and software
Understanding of computer functions and related technical terminology
Exceptional interpersonal skills and superior oral and written communication skills
Ability to gain a Help Desk Institute (HDI) certification within 30/60 days
Help Desk Institute (HDI) certification desired
Minimum clearance to start: Public Trust
Must be a US Citizen

Benefits

Comp & perks

Professional development opportunities that foster career growth
Employee-first culture
Remote work position
No travel required
Reasonable accommodations for disabilities
Equal employment opportunity and affirmative action
Drug-free workplace