Account Manager

Vocca

. Own and grow a portfolio of 40 to 50 healthcare accounts .

Posted 10/5/2026full-timeParis • FranceJuniorMid-Level💰 €60,000 - €70,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in account management and client relationship building, with a strong focus on revenue growth and portfolio retention in the healthcare sector. Proficient in maintaining CRM records and providing actionable insights to enhance product and sales strategies.

Highest-signal resume keywords

Account ManagementRevenue GrowthFluent FrenchCRM MaintenanceClient Relationship Building

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Account ExpansionPortfolio RetentionUpsell StrategyClient Needs AssessmentProduct Usage Tracking

Soft Skills

OwnershipTrust BuildingRigor in Follow-UpsProblem SolvingCommunication

Tools & Technologies

CRM Software

Industry Keywords

HealthcareB2B SaaSClient-Facing RoleCustomer SuccessAI

About the role

Key responsibilities & impact

Own and grow a portfolio of 40 to 50 healthcare accounts
Deliver €400K in annual upsell and 95% portfolio retention
Identify opportunities including new sites, practitioners, and services
Build and execute account expansion plans from identification through signature
Use client networks to open new facilities
Conduct regular check-ins with medical secretaries, center managers, and practitioners
Track product usage and demonstrate impact, including calls handled, time saved, and service quality
Anticipate risks and manage tense client situations
Scope client needs before new-site rollouts
Handover deployments to the Deployment team and follow projects through go-live and adoption
Prioritize the portfolio by effort and impact
Maintain accurate CRM records and track every upsell
Provide field insights to Product and Sales teams
Consolidate actionable client feedback for Product and Sales teams

Requirements

What you’ll need

2 to 5 years in a client-facing role with a real business dimension: account management, account management on a platform or marketplace, customer success with revenue targets, or consulting
Experience growing existing accounts and quantifying results
Fluent French
Good written and spoken English
Revenue mindset and service focus
Ownership and ability to see issues through to resolution
Portfolio thinking and prioritization skills
Ability to build trust with medical secretaries, practitioners, center managers, and group executives
Rigor in follow-ups, meeting notes, and CRM maintenance
Willingness to work at least 3 days per week in the Paris office
Experience in healthcare, AI, or B2B SaaS is nice to have

Benefits

Comp & perks

Variable pay based on OKRs, weighted mainly on upsell, paid monthly
Equity (BSPCE)
Executive contract (cadre) on a forfait-jours basis
8 to 12 RTT days per year
MacBook provided
Meal vouchers: €9 per working day (55% covered by the company)
Health insurance: 50% of Alan covered
Public transport: 50% of Navigo covered
EGYM Wellpass
Annual offsite and team events throughout the year
Hybrid work arrangement