Account Executive

Vodafone

. Manage strategic key accounts and maintain long-term relationships with internal and external stakeholders .

Posted 10/14/2026full-timeMidrand • South AfricaSeniorLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing strategic key accounts and driving revenue growth through effective relationship management and solution selling. Proficient in developing account strategies, forecasting, and ensuring customer satisfaction in the telecommunications industry.

Highest-signal resume keywords

Strategic Account ManagementSolution SellingRevenue GrowthC-Level Relationship ManagementPortfolio Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales AnalysisRevenue ForecastingAccount PlanningP&L ManagementMarket Share DevelopmentCustomer Experience ImprovementComplex Sales RoadmapsNPS ImprovementDemand ManagementTelecommunications Knowledge

Soft Skills

Relationship BuildingInfluencing SkillsCommunication SkillsProblem SolvingTeam Coordination

Certifications & Qualifications

Bachelor's DegreePost Graduate Degree in Sales/Marketing/Business Commerce

Industry Keywords

TelecommunicationsICTCustomer SatisfactionSales StrategyMarket Trends

About the role

Key responsibilities & impact

Manage strategic key accounts and maintain long-term relationships with internal and external stakeholders
Drive profitable, long-term revenue growth, customer experience, customer satisfaction, and market share
Develop and implement account strategies covering revenue, voice and data connections, market share, net margin contribution, and P&L delivery
Own primary relationships with key decision-makers and influencers up to C-level
Understand customer needs and requirements
Identify new markets, sales opportunities, and opportunities for existing products and services
Retain and grow business through major new sales opportunities
Influence Vodacom SA/Group account sponsors and decision-makers to secure resources and delivery within milestones and timeframes
Ensure effective service delivery and customer satisfaction
Coordinate virtual teams and functions across Vodacom
Prepare Account Plans and Complex Sales road maps
Own escalated customer complaints and resolve sales and pricing claims
Support finance in recovering overdue and non-payment by clients
Ensure timely delivery of products and services according to customer needs
Serve as the communication link between key customers and internal teams
Communicate monthly and quarterly initiative progress to stakeholders
Assess customer and market trends and provide revenue forecasting
Prepare monthly/weekly Run Rate and Demand Management
Perform sales analysis by product
Lead annual sales strategy and budget planning
Prepare progress, forecast, account status, strategic account plan, and joint account planning reports
Forecast and track key account metrics
Perform regular revenue assurance for customers’ global subsidiary revenues

Requirements

What you’ll need

Bachelor's Degree/Equivalent
A Post Graduate Degree in Sales/Marketing/Business Commerce or related field advantageous
A minimum of 7 years’ work experience in a Sales and Service experience in the telecommunications or technology related environments, e.g. ICT
Experience in portfolio management
Ability to increase NPS results and reduce administrative expense
Ability to build relationships
Experience in solution selling within enterprise customers
Deep understanding of the customer’s business, market and industry, alongside key decision-makers and influencers in account organisation
Ability to translate customer’s objectives and strategy into relevant Vodacom Business propositions
Successful track record of managing multi-industry and multi-tower sales and demonstrating profitable revenue growth
Demonstrated ability to influence at C-level

Benefits

Comp & perks

Enticing incentive programs and competitive benefit packages
Retirement funds
Risk benefits
Medical aid benefits
Cell phone and data benefits
Fibre connection discounts
Exclusive staff discounts offered in collaboration with partner companies