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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in installing, maintaining, and troubleshooting telecommunications and network technologies, with a strong focus on customer communication and operational excellence. Holds relevant qualifications and certifications, including Cisco CCNA/CCNP, and possesses the ability to work in diverse environments while adhering to safety standards.
Highest-signal resume keywords
Telecommunications InstallationNetwork TroubleshootingCisco Equipment KnowledgeCustomer-Focused CommunicationSecurity Clearance (SC)
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Telecommunications TechnologiesNetwork Performance DiagnosisMicrowave Radio SystemsFibre CablingCopper CablingDWDM3G/4G/5G NetworksDC Power SystemsLAN/WiFiUnified Communications
Soft Skills
Problem-Solving AbilityStakeholder ManagementAdaptabilityCustomer Experience DeliveryCommunication Skills
Tools & Technologies
CiscoJuniperADVA EquipmentNetwork Operations CentresField Delivery Teams
Certifications & Qualifications
Cisco CCNACisco CCNPAdvanced Climber/Tower Rescue Certification
Industry Keywords
TelecomsElectronicsEngineeringHealth and Safety StandardsOperational Excellence
About the role
Key responsibilities & impact- Install, commission and maintain fixed and mobile network equipment, products and services
- Diagnose faults, restore services and ensure network performance meets agreed service levels
- Work with mobile networks, transmission systems, microwave radio, fibre and copper infrastructure, and customer network equipment
- Collaborate with field delivery teams, network operations centres, project managers, technical vendors and business customers
- Follow health, safety and quality standards and champion safe working practices
- Identify process improvements and drive operational excellence
- Communicate professionally with customers and colleagues and deliver a strong customer experience
- Participate in a 24/7 callout rota and support business needs across different locations
Requirements
What you’ll need- Relevant qualification or equivalent industry experience in telecoms, electronics or engineering
- Experience installing, maintaining and troubleshooting telecommunications and network technologies
- Knowledge of Cisco, Juniper or ADVA equipment, DWDM, Ethernet, 3G/4G/5G networks, microwave radio, DC power systems, fibre and copper cabling
- Comfortable working at height, climbing structures, rooftop environments and outdoor locations
- Strong problem-solving ability and ability to manage competing priorities under pressure
- Customer-focused communication and stakeholder management skills
- Adaptability and willingness to learn new technologies and skills
- IT literacy and good PC skills
- Full UK/EU Category B driving licence
- Ability to obtain and maintain Security Clearance (SC)
- Ability to obtain and maintain Advanced Climber/Tower Rescue certification
- HND or degree level in a relevant technical discipline is ideally preferred
- Cisco CCNA/CCNP or experience with wireless networking, LAN/WiFi, unified communications or data networking is advantageous
Benefits
Comp & perks- Bonus
- Vodafone benefits
- Up to 28 days off plus bank holidays
- Paid time for charity work
- Discounts
- Vouchers
- Pension plan
- Learning tools
- Parental leave policies