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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in installing, maintaining, and troubleshooting telecommunications and network technologies, with a strong focus on customer communication and operational excellence. Capable of working independently and collaboratively while adhering to health, safety, and quality standards.
Highest-signal resume keywords
Telecommunications InstallationCisco Equipment KnowledgeNetwork TroubleshootingCustomer-Focused CommunicationSecurity Clearance (SC)
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Telecommunications TechnologiesNetwork Performance DiagnosisMicrowave Radio SystemsFibre CablingCopper CablingDWDM3G/4G/5G NetworksDC Power SystemsLAN/WiFiUnified Communications
Soft Skills
Problem-SolvingStakeholder ManagementAdaptabilityCollaborationCommunication
Tools & Technologies
CiscoJuniperADVANetwork Operations CentresField Delivery Teams
Certifications & Qualifications
Cisco CCNACisco CCNPAdvanced Climber/Tower Rescue CertificationFull UK/EU Category B Driving Licence
Industry Keywords
TelecomsElectronicsEngineeringHealth and Safety StandardsOperational Excellence
About the role
Key responsibilities & impact- Install, commission and maintain fixed and mobile network equipment, products and services
- Diagnose faults, restore services and ensure network performance meets agreed service levels
- Work across mobile networks, transmission systems, microwave radio, fibre and copper infrastructure, and customer network equipment
- Collaborate with field delivery teams, network operations centres, project managers, technical vendors and business customers
- Follow health, safety and quality standards and champion safe working practices
- Identify process improvements and help drive operational excellence
- Communicate professionally with customers and colleagues to build trusted relationships and deliver a strong customer experience
- Participate in a 24/7 callout rota and support business needs across different locations
Requirements
What you’ll need- Relevant qualification or equivalent industry experience in telecoms, electronics or engineering
- Experience installing, maintaining and troubleshooting telecommunications and network technologies
- Knowledge of Cisco, Juniper or ADVA equipment, DWDM, Ethernet, 3G/4G/5G networks, microwave radio, DC power systems, fibre and copper cabling
- Ability to work independently and collaboratively
- Comfortable working at height, climbing structures, rooftop environments and outdoors
- Strong problem-solving skills and ability to manage competing priorities under pressure
- Excellent customer-focused communication and stakeholder management skills
- Adaptable and willing to learn new technologies and skills
- IT literate with good PC skills
- Full UK/EU Category B driving licence
- Able to obtain and maintain Security Clearance (SC)
- Able to obtain and maintain Advanced Climber/Tower Rescue certification
- HND or degree level in a relevant technical discipline is preferred
- Cisco CCNA/CCNP, wireless networking, LAN/WiFi, unified communications or data networking experience is advantageous
- Willingness to work full time, 37.5 hours per week, Monday to Friday, plus on-call and 24/7 callout rota
- Willingness to undergo background checks, including criminal (DBS) and financial checks
Benefits
Comp & perks- Excellent basic salary plus bonus
- Vodafone benefits
- Up to 28 days off plus bank holidays
- Paid time for charity work
- Discounts
- Vouchers
- Pension plan
- Learning tools and career development support
- Parental leave policies