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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing and supporting cloud platforms, particularly with Ericsson Cloud Native Infrastructure Solution (CNIS) and VMware technologies. Proficient in incident management, troubleshooting, and ensuring compliance with security standards across multi-vendor environments.
Highest-signal resume keywords
Ericsson Cloud Native Infrastructure Solution (CNIS)VMware vSphereVMware TanzuVMware NSXIncident Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Cloud OperationsInfrastructure OperationsSystems AdministrationCloud Platform ManagementTroubleshootingChange ManagementProblem ManagementStorage TechnologiesSAN InfrastructureNetworking Architectures
Soft Skills
Stakeholder ManagementCollaborationOrganisational SkillsTime ManagementProblem-Solving
Industry Keywords
Cloud InfrastructureOperational ExcellenceLifecycle ManagementService Request ManagementSecurity Controls
Tech Stack
Tools & technologiesCloudVMware
About the role
Key responsibilities & impact- Manage and support cloud platforms including VMware vSphere, VMware Tanzu, VMware NSX, and Ericsson Cloud Native Infrastructure Solution (CNIS)
- Perform incident, change, problem, and service request management across multi-vendor cloud environments
- Troubleshoot critical platform issues and coordinate incident resolution to minimise service impact
- Implement security controls, remediate vulnerabilities, and ensure compliance with organisational standards and industry best practices
- Evaluate software releases, firmware updates, security patches, and platform upgrades
- Plan, organise, and coordinate major infrastructure upgrades and lifecycle management across multiple markets
- Collaborate with design, engineering, and delivery teams to align operational processes and platform roadmaps
- Support fault management processes and drive operational excellence across cloud environments
- Build effective working relationships with stakeholders, vendors, and internal customers
- Manage tasks and priorities to meet operational and project deadlines while maintaining a strategic multi-market perspective
- Contribute to lifecycle management and continuous improvement of cloud infrastructure platforms
Requirements
What you’ll need- Experience in cloud operations, infrastructure operations, systems administration, or cloud platform management
- Strong expertise in Ericsson Cloud Native Infrastructure Solution (CNIS)
- Minimum 2 years of hands-on system administration or cloud administration experience with Ericsson CNIS
- Strong understanding of storage technologies, SAN infrastructure, and networking architectures
- Experience working with VMware technologies including VMware vSphere, VMware Tanzu, and VMware NSX
- Knowledge of incident, change, and problem management processes
- Strong troubleshooting and analytical skills in complex technical environments
- Effective stakeholder management and collaboration skills across geographically distributed teams
- Excellent organisational and time-management skills
- Fluency in English
- Ability to perform effectively during high-pressure situations and service-impacting incidents
- Demonstrated critical thinking and continuous learning mindset
- Collaborative team player with a problem-solving approach
Benefits
Comp & perks- Opportunity to work on large-scale cloud platforms supporting critical telecom network services
- Exposure to multi-vendor cloud technologies and cloud-native infrastructure environments
- Global stakeholder engagement across multiple Vodafone markets
- Participation in strategic infrastructure evolution, platform upgrades, and transformation initiatives
- Opportunity to work with cross-functional engineering, design, and operational teams
- Experience in managing enterprise-grade cloud infrastructure within a global technology organisation
- Advanced cloud operations and lifecycle management practices
- Cloud-native infrastructure operations using Ericsson CNIS
- Enterprise VMware platform administration and optimisation
- Security remediation, vulnerability management, and operational compliance practices
- Multi-market service management and stakeholder collaboration
- Infrastructure upgrade planning, release management, and platform transformation methodologies
- Advanced incident response and operational resilience techniques
- Motivating and inclusive workplace in which talent is recognised and rewarded