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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in validating and designing customer solutions within the telecommunications sector, with a strong focus on operational performance and continuous improvement. Proficient in managing complex tasks and collaborating with stakeholders to ensure accurate service delivery and effective communication.
Highest-signal resume keywords
Telecommunications ExperienceMicrosoft Office ProficiencyOrder And Inventory Applications ExperienceClear And Concise Communication SkillsSC Clearance Or Eligibility
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Access PlanningRoot Cause AnalysisService DesignOrder ProcessingContinuous Improvement
Soft Skills
CollaborationProblem-Solving
Tools & Technologies
AmdocsCramerMORIMicrosoft ExcelMicrosoft WordMicrosoft OutlookMicrosoft PowerPointMicrosoft Visio
Certifications & Qualifications
SC ClearanceSecure Vetting Eligibility
Industry Keywords
Customer SolutionsTelecommunications EnvironmentOperational PerformanceStakeholder EngagementHigh-Impact Projects
About the role
Key responsibilities & impact- Validate, design, and plan restricted and non-restricted customer solutions over the Vodafone network
- Perform access planning tasks
- Manage a workstack of complex tasks across multiple systems
- Build services defined by the product portfolio
- Bridge Sales and Delivery by processing accurate services according to agreed customer designs
- Create and place accurate orders with suppliers
- Balance operational performance with proactive continuous improvement
- Collaborate with the wider access function and stakeholders on future ways of working
- Support key customer projects
- Perform escalation root cause analysis
- Apply technical, customer, and business perspectives to decisions
- Follow processes and guidance for ambiguous, high-profile, or high-impact problems and projects
- Represent the technical area, discipline, or product in discussions
Requirements
What you’ll need- Experience in a telecommunications environment
- Clear understanding of technologies used to deliver customer solutions
- Proven ability to use Microsoft Office packages, including Excel, Word, Outlook, PowerPoint, and Visio
- Clear and concise verbal and written communication skills
- SC clearance or eligibility is mandatory
- Ability and willingness to undergo and obtain Secure Vetting (SC) clearance
- Experience on order and inventory applications such as Amdocs, Cramer, or MORI is advantageous
- Subject to criminal (DBS) and financial background checks
Benefits
Comp & perks- Bonus
- Vodafone benefits
- Up to 28 days off plus bank holidays
- Paid time for charity work
- Discounts
- Vouchers
- Pension plan
- Learning tools
- Parental leave policies
- Home working kit ('Office in a Box')