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Vodafone

International Roaming Network Support Specialist

Vodafone

. Own operational support for international roaming platforms, including services, applications, hardware, operating systems, databases, configurations and routing .

Posted 10/19/2026full-timePune • IndiaSeniorLeadWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive expertise in core telecommunications operations, particularly in international roaming services, with a strong focus on incident management, configuration, and operational support. Proficient in advanced technologies such as 4G and 5G, alongside a solid understanding of security standards and platform management.

Highest-signal resume keywords
Core Telecommunications Operations4G And 5G TechnologiesTekelec Diameter Routing AgentLinux AdministrationDatabase Administration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Incident ManagementOperational ManagementRoot-Cause AnalysisConfiguration ManagementVulnerability ManagementDatabase TroubleshootingSecurity HardeningAnalytical JudgementTechnical Risk EvaluationChange Management
Soft Skills
Effective CommunicationCollaborative LearningContinuous Service Improvement
Tools & Technologies
Diameter Signalling RouterOracle Eagle Signalling Transfer PointTitanium Firewall5G Security Edge Protection ProxyF5 DNSTOMIA Roaming ServicesKubernetesContainer Orchestration
Industry Keywords
Roaming ArchitecturesInterconnect ProtocolsCyber Security StandardsPacket CoreHSSSTPDRADNSOnline ChargingValue-Added Roaming Services

Tech Stack

Tools & technologies
Cyber SecurityDNSKubernetesLinuxOracleUnix

About the role

Key responsibilities & impact
  • Own operational support for international roaming platforms, including services, applications, hardware, operating systems, databases, configurations and routing
  • Investigate and resolve complex incidents within agreed service levels
  • Complete root-cause analysis and implement permanent corrective actions
  • Review, schedule and implement controlled changes, including software upgrades, capacity expansions, certificate renewals, security patches and hardware modifications
  • Review changes proposed by external teams and suppliers, evaluating technical risks and protecting service continuity
  • Monitor and optimise core network performance indicators, identify deviations and coordinate corrective action
  • Troubleshoot protocol and signalling flows across 2G, 3G, 4G and 5G standalone and non-standalone networks
  • Operate Tekelec Diameter Routing Agent and Diameter Signalling Router, Oracle Eagle Signalling Transfer Point, Titanium Firewall, 5G Security Edge Protection Proxy, F5 DNS and TOMIA roaming services
  • Coordinate with technology suppliers on complex incidents, defects, investigations and technical remediation
  • Implement vulnerability remediation and platform hardening in line with applicable cyber security standards
  • Review high-level and low-level designs for new projects
  • Conduct operational design validation and support functional and non-functional testing
  • Identify and implement improvements to operational tools, processes and workflows
  • Share technical knowledge through workshops, documentation and team training

Requirements

What you’ll need
  • At least 12 years of experience in core telecommunications operations, including advanced configuration, incident and operational management of international roaming services
  • Practical experience with 4G and 5G technologies, including 5G Security Edge Protection Proxy and N32 signalling
  • Understanding of roaming and interconnect architectures and protocols, including Diameter, SS7, GTP control and user plane, Gx, Gy, packet core, HSS, STP, DRA, DNS, online charging and value-added roaming services
  • Experience operating Tekelec DRA/DSR, Oracle Eagle STP, Titanium Firewall, number portability databases, F5 DNS, Titanium 5G-SEPP or TOMIA platforms
  • Understanding of Platform as a Service, Container as a Service, virtualisation, clustering and Kubernetes-based container orchestration
  • At least five years of hands-on Linux administration experience across Red Hat Enterprise Linux, CentOS or Ubuntu
  • Confident use of Linux and Unix command-line tools
  • Practical knowledge of database administration, database troubleshooting, vulnerability management, certificate lifecycle activities and security hardening
  • Ability to apply structured analytical judgement to unfamiliar technical problems and make risk-informed decisions during incidents and changes
  • Ability to communicate effectively across operational teams, engineering functions, external suppliers and stakeholders in different markets
  • Ability to act as a subject matter expert while supporting collaborative learning and continuous service improvement

Benefits

Comp & perks
  • Opportunity to support business-critical international roaming services with direct impact on network reliability and customer experience
  • Exposure to complex telecommunications environments covering 2G, 3G, 4G and 5G technologies
  • Collaboration with engineering teams, operational specialists, suppliers and stakeholders across international markets
  • Opportunities to shape service improvements, strengthen cyber security controls and contribute to new technology transitions
  • Specialist role combining hands-on technical ownership, operational decision-making and knowledge sharing
  • Opportunities to learn advanced international roaming troubleshooting, 5G roaming operations, security operations, Kubernetes-based platform operations, technical design validation, supplier management, root-cause analysis and technical training delivery
  • Inclusive workplace and equal opportunity commitment