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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in establishing and scaling customer training programs within the healthcare sector, with a strong focus on adapting methodologies for the French market. Proficient in delivering in-person training sessions and utilizing metrics to enhance training effectiveness while ensuring compliance with relevant regulations.
Highest-signal resume keywords
Training Program DevelopmentIn-Person Training DeliveryBusiness-Fluent French (C2)Adoption Metrics UtilizationHealthcare Compliance Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Training DesignOnboardingCustomer EnablementTraining Effectiveness MeasurementEHR Familiarity
Soft Skills
CollaborationCommunicationAdaptability
Industry Keywords
B2BHealthcareGDPRFrench Healthcare Regulations
About the role
Key responsibilities & impact- Establish and scale the customer training program for voize's expansion into France
- Adapt the proven German-market training methodology for French healthcare facilities
- Lead in-person training sessions for groups of 10–15 healthcare providers in French-speaking regions
- Refine training materials and playbooks for the French market and individual customers
- Travel to customer sites, estimated 2–3 weeks per month, to deliver on-site training and support go-live activities across France
- Collaborate with Customer Success, Product, and the German training team
- Measure and report on training effectiveness using adoption metrics and feedback
- Ensure compliance with French healthcare regulations and documentation requirements, including GDPR and relevant standards
Requirements
What you’ll need- 3+ years in training, onboarding, or customer enablement in B2B, ideally healthcare or another technical environment
- Experience building a training program from scratch
- Proven track record designing and delivering in-person training to non-technical and mixed-ability audiences
- Business-fluent French at C2 or bilingual level, including regional and cultural nuance
- Working English for the international team; English at B2 (advanced) level or higher
- Ability to use adoption metrics and feedback to improve training
- Ability to work around legacy EHRs and limited IT infrastructure
- Legal right to work in France
- Willingness to travel, potentially up to 80% in a week, within France and elsewhere in Europe
- English resume required
Benefits
Comp & perks- Virtual stock options
- Flexible working hours
- Regular team collaboration and learning opportunities
- Significant opportunity for impact and rapid growth
- Competitive salary and benefits package
- 25 days of paid vacation per year plus French public holidays