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Warranty Auditor PL II
Volkswagen Group Services - South America. Plan and schedule audits at dealerships.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in auditing processes within the automotive industry, with a strong focus on warranty operations and compliance. Proficient in data analysis and the use of Microsoft Office tools, particularly Excel and Power BI, to interpret performance indicators and prepare detailed reports.
Highest-signal resume keywords
Warranty Operations ExperienceAdvanced Microsoft Excel ProficiencyData Analysis SkillsKnowledge of Power BIAudit and Compliance Familiarity
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data AnalysisAudit PlanningWarranty Process AnalysisTechnical Documentation ReviewAudit Manual Preparation
Soft Skills
Attention to DetailStrong Organizational SkillsVerbal and Written Communication SkillsCritical ThinkingTeamwork Skills
Tools & Technologies
Microsoft OfficePower BISAGA 2.0 System
Certifications & Qualifications
Degree in Business AdministrationDegree in AccountingDegree in EconomicsDegree in Engineering
Industry Keywords
Automotive IndustryWarranty ManagementCompliance ProcessesAudit Processes
About the role
Key responsibilities & impact- Plan and schedule audits at dealerships.
- Prepare preliminary analyses and audit plans based on Warranty Performance indicators, previous audit results, and prior action plans.
- Analyze Warranty and Goodwill processes submitted by dealerships.
- Audit dealership users of the SAGA 2.0 system.
- Conduct technical meetings as needed.
- Analyze technical and billing documentation for warranty processes, including repair orders (ROs), DISS forms, parts requisitions, service histories, invoices, technical reports, employee records, ATC time records, and gate control logs.
- Implement and monitor audit debits.
- Prepare and periodically update Warranty Audit manuals.
Requirements
What you’ll need- Degree in Business Administration, Accounting, Economics, Engineering, or a related field.
- Valid driver’s license.
- Previous experience in the automotive industry, preferably with warranty operations.
- Advanced proficiency in Microsoft Office, especially Excel (data analysis, PivotTables, and formulas) and PowerPoint (preparation of executive presentations).
- Ability to analyze data and interpret performance indicators.
- Knowledge of Power BI.
- Familiarity with audit, compliance, or warranty management processes.
- English is desirable.
- Analytical mindset and attention to detail.
- Strong organizational skills and ability to manage deadlines and priorities.
- Strong verbal and written communication skills.
- Critical-thinking mindset and strong sense of responsibility.
- Proactive approach and ability to work independently.
- Strong interpersonal and teamwork skills.
- Ethical conduct and confidentiality when handling information.
Benefits
Comp & perks- Employment under Brazilian labor law (CLT)
- Food allowance
- Meal allowance
- SulAmérica health insurance
- SulAmérica dental insurance
- SESC membership
- Life insurance
- Childcare assistance
- Well-being Program (Wellhub/Gympass, Conexa, and Psicologia Viva)
- Private pension plan
- Profit-sharing program (PLR)
- Pharmacy discount partnership